Telefon: +441207233733,+441207288750
Adresse: DH9 0YB, Stanley, United Kingdom, County Durham
Stadt: County Durham
Menü Gerichte: 7
Bewertungen: 2354
Webseite: https://www.beamish-hall.co.uk/stables-restaurant-brewery/
"First and Last , service slow, bill fast ! The Stables Beamish Hall hotel This was our first visit to this restaurant for Sunday lunch as part a family celebration weekend , we were a group of 9 . We had booked in advance so we were directed to our table in what is a nicely decorated former stable . We were given menus after a while we ordered some drinks after a considerable wait , our drinks arrived . After another wait we gave our meal order, we were just about ready for our next drinks when the first course arrived. The first course was a little slow in arriving but was very nice . At the conclusion of the starter we made a second drinks order and waited for the main course to arrive and waited and waited . when the main course arrived we had already been in the restaurant for an hour and twenty five minutes. The delivery of the course was less than any decorum of service. The male calling out loudly the meal and putting down to each without any acknowledgement. A waitress said that’s it and started to walk away and had to be advised we were two meals short . After another relatively short wait the meals arrived . It then became apparent the lamb special was delivered without any mint sauce . A small point perhaps but we had to try and attract a member of staff to solve the issue . normally we would expect someone to check if everything was okay with the meal . Not likely , we gave up on the wine we had ordered as we were now two thirds through the meal, so went to the desk and advised them to cancel it. We finished the main and decided not go with a desert as we were by now quite confident it would not be delivered any time soon . However we had two small children who were awaiting a desert as part of the children’s meal , the 8 year old decided to go and ask for his and was directed back to the table whereupon the waitress arrived, the table was cleared and took the children’s order, as I said we had all given up on that idea . The children both got their deserts . The bill was requested and within only a few moments the bill was delivered . In fact to be honest that was the fastest thing to be delivered during the entire dining experience. The food was reasonably good but the service wasn’t bad, it was absolutely atrocious We left the premises and we unanimously agreed none of us would be likely to ever return . My advice find somewhere else to go for a meal particularly if you are in a family group . This review is not quite as comprehensive as it could have been there are many other issues with this venue , but if you don’t get the message it’s up to you . REV23 1/10"
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