Telefon: +441952642800
Adresse: 43-45 New Street, Wellington, TF1 1LU, Telford and Wrekin, United Kingdom
Stadt: Telford and Wrekin
Menü Gerichte: 8
Bewertungen: 1150
Webseite: http://www.jdwetherspoon.co.uk
"As a group we managed to find 3 tables together but had to clear them and clean them ourselves with cleaning products as staff too busy. Bargain under £12 for fish chips with a double G T. Disabled toilet floor covered in water/wee? loo roll. Staff member came with a mop bucket, spent 1 minute in there then said I 've put a wet floor sign up so don 't slip just glared at me!. Few hours later I returned it was worse and stunk of pee!! 2 young women verbally fighting using bad language but not asked to leave. A staff member just stood there watching!. Our tables weren 't cleared so after over an hour we did it ourselves. Staff need training... I understand they are busy but over several hours I didn 't see a single staff member smile, be helpful or offer any kind of customer service. I 've not only worked in bars and clubs but also had my own pub and customer service is very important. They were like robots!! . I 've been in much busier places in London, Europe America yet the staff have been 10 times better. Only good thing was the prices."
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