Bradford
Akbar's Cafe

Akbar's Cafe

1422 -1424 Leeds Road, BD3 9JA, Bradford, United Kingdom

Steak • Pasta • Asian • Indian


"I have visited Akbars restaurant and cafe on numerous occasions birthdays, work meals and special events, however recently the food has gone downhill a little. I visited in October 2022 with a friend service was great however the meat handi was somewhat not upto expectation the actual meat was excessively dry. We paid the bill and were charged for a pickle tray £1.40 which we did not order I asked the guy behind the till and his response was oh sorry and refund us the money back. I went again in November 2022 giving them the benefit of the doubt as we all have bad days. We ordered from the Chinese menu and the food came out cold which was sent back and promptly within a few minutes they had made it again fresh. I originally waiting for 25 minutes for the first one, this raises some questions, however had the meal and paid the bill. When I got to the car I had a look at the bill low and behold the same pickle tray magically appeard on my bill. I went back in and confronted the manager who was keen to usher me away from the customers waiting for a table and asked in an aggressive manner to lower my voice. I advised him this is not the first time this has happened and his response was he 's never seen me before? The manager without hesitation went to the till and handed me £1.40. Lets do some maths here if they are doing this to every customer everyday based on an assumption of 500 bills, This amounts to £700 per day, £4,900 per month, £58,800 per annum. This is only 1 branch let 's times this by the number of restaurants (10) that 's a whopping £588,000. Not to mention this going through the tills, so the whole organisation is in on this I wonder who the accountants are as they also have some questions to answer. Guys please be vigilant and always check your bill."

Berries Bagels Shakes

Berries Bagels Shakes

20 Killinghall Road, BD1 3PP, Bradford, United Kingdom

Lunch • Bagels • Ice Cream • Vegetarian


"I placed an order for myself and a friend online as it was advertised they were doing 20% off online. Once I’d placed the order the 20% wasn’t deducted however I carried on and place the order come to collect the order 40 minutes later (after being advised it’s only take 20 mins) my order wasn’t ready I was waiting outside for a further 15 minutes come to collect the order I was given the wrong order I then drove back to get the remainder of my order that was missing I was told to wait in the car without an answer for 15 minutes while I was waiting at least five people got their food before me (bear in mind the food that we’ve got is in the car getting cold). I began to notice people coming back to complain or return their orders as the staff seem to have been getting several orders mixed up. Having worked in customer service for over a decade I was Not only surprised but disgusted by the two young blonde girls that were serving at the store. About 50 minutes later I approached the girls to ask for an ETA as I was rushing. They were vulgar to say the least. The way I was treated spoken to is absolutely unforgivable. Thus, left without my food. An hour of my life I can never get back! I will NEVER be returning here again. You’ve lost a few of your loyal customers after the experience we’ve endured. Literally the worst! Teach your staff the value of Customer Care!"