Chester

Chester, eine charmante Stadt mit römischer Geschichte, bietet köstliche britische Küche wie Fish and Chips sowie lokale Spezialitäten wie Cheshire-Käse und herzhafte Pies.

La Brasserie

La Brasserie

Eastgate, Chester CH1 1LT, CH1 1LR, United Kingdom

Pizza • French • Seafood • Vegetarian


"Having been to the Grovesnor before and enjoyed great service and food I was so disappointed by how far it fell short on this visit when we returned with friends. On arrival there was no one at either desk to great us. The restaurant was barely a third full so no excuse of being busy. I had booked a table weeks previous for dinner to find on arrival the table only half laid. Instead of asking us to wait at the bar and providing a drink while this was rectified, we were ushered to sit down and the table laid around us. The was a poor start to an increasingly disappointing evening. Drinks were then offered. My partner asked to taste the beer that was on offer for the evening and we were all served our drinks. However, AT NO POINT DURING THE EVENING did anyone return to find out if he wanted a full pint or something else. For reasons I will outline below, there was no opportunity to get a drink for the rest of the evening so we all had one drink and he had a thimble full. We ordered starters; again fine and the starters were delicious. However, less than 5 minutes later the mains arrived. I asked the staff to take the mains back to the kitchen as we were still eating but they just stood there….we literally had to push our starters to one side to make space for the dinner plates. This is clearly totally unacceptable. We ate as quickly as we could so the food wouldn’t become cold with nobody checking on us, offering drinks or in fact any input at all. Every other table receives copious attention. I just couldn’t understand it. By now we had been in the restaurant for about and hour with three of us having one drink, one a shot glass worth of beer and a rushed meal. Clearly we wouldn’t be ordering pudding and coffee on this occasion. Their service charge was, eventually, removed from the bill but only after asking just leading to embarrassment all round. It seems the staff were totally oblivious to the woeful service that was provided that evening. I very rarely write negative revises and I am just so disappointed that a lovely evening was ruined and cut short. I’m afraid we won’t be returning."