Dumfries Galloway
Nikos Greek

Nikos Greek

139 King Street, DG7 1DB, Dumfries Galloway, United Kingdom

Cafés • Pizza • Asiatic • European


"We arrived early for our booked table for six, after driving 350 miles to meet family, arranged a couple of months ago. We were told that our table had been given to another party who had arrived late and lingered over their food, and there was nothing that could be done, despite us hanging around for them to arrange a solution. While we were having this conversation another party of six turned up and were ushered past us and seated at a hastily arranged table right in front of us. Terrible customer service, compounded by the owner later attempting to get my wife to remove her review with an offer of a free meal at a later date. We don 't want a free meal in the future. We wanted the meal with our family that we 'd driven the length of the country to have. I would have expected the Greek owner to understand family values such as this. [Edited to add a response, as that 's the only way I can do so: At no time did I become aggravated , and we gave your staff plenty of time to sort out a solution. I think that you may have been rather misled by your staff as to how the situation unfolded, perhaps they feel that they need to present themselves in a better light than the actual events would show. Also at no time did your waiter ask us for five minutes . If he had, I would gladly and quietly have waited. I am sorry to say that all your protestations about how upset your staff are do not sit at all well after what we experienced on the day. Only one of your waitresses expressed any concern for us at all, and she was apparently powerless to act to make the situation better. No matter. Just another experience of poor service. I 'm sure we 'll survive."

Crown

Crown

9 North Crescent, Dumfries Galloway, United Kingdom

Kebab • Cafés • Mexican • Seafood


"Visiting Port Patrick again today we thought we would try a new place to eat. We normally eat at the same place here but today with chose the Crown Hotel. When you walk into the crown you see how old it is and I must admit it looks quant but a little dated. After finding a seat and deciding what to eat I went to the bar to order food and drinks. The service from the member of staff were pleasant and welcoming. We ordered 2 cokes and 2 stake and ale in a pudding one with chips and one with baby potatoes. We were charged a few pence short of £39 and given 2 cans of coke and asked would we like a glass with them? £4.80 for 2 cans of coke) Going back to the table I sat down and within less than 5 minutes our food was there on our table. I always worry when the food is so quick as I never feel it properly prepared fresh for you and when you are paying £17 a meal you at least want something fresh-ish. WHAT REALLY ANNOYED ME was while we were eating our food people were bringing dogs into the bar past our table to talk to a guy sat next to us. Chatting away these dogs were just sat by our feet as we ate. No one seemed to care about these dogs brushing up against people eating a meal. The food The baby potatoes were ok, the pudding was a frozen one you would get from a supermarket, the veg was hard, the meat was dry and bland and the gravy tasteless. I would say this food was a preprepared meal and just placed into a microwave. I don’t like to be so blunt in my reviews as this is always someone’s business and livelihood was are talking about, but this really was that bad. The service during the meal was none existent. When the waitress came to take our plates she did not seem surprised when I complained about our food, saying only I’ll pass it on. No apologies or anything. Even with me saying the food was especially the veg was disgusting. It was like water off a ducks back. Will I eat here again NO sadly the service and the food was very poor."