King's Lynn and West Norfolk
Prezzo

Prezzo

22 Tuesday Market Place, PE30 1JJ, King's Lynn and West Norfolk, United Kingdom

Pizza • Pasta • Italian • Vegetarian


"We visited Prezzo this evening for our anniversary. We booked in advance and I made sure to put on the booking that we were celebrating a anniversary, however this did not seem to make any difference at all. It would have been nice if some effort was made in this area, especially when booking the website asked if we were celebrating. It seems point the website asking if the staff do not acknowledge it. We were greeted at the door however it was not a warm welcome. We were offer a small table and I requested a different table as I did not want to be right next to the toilets. The food came quickly. I ordered the pasta arribata and added chicken. The pasta was undercooked. The sauce was so plain and cold it was awful. The sauce was also a weird water consistency so It wasn't sticking to the pasta correctly. It felt like they had just water down tomato sauce. I could not taste any chilli or garlic. My partner had the three meat pizza, he said it was plain and was undercooked also. The staff were unbothered and did not bring any warm energy. I asked to have the aribaita removed from the bill as I did not eat it. They said they would remove it. We had dessert which was nice. I had a 2 free dessert voucher so I used this. The server did remove the desserts however did not remove the aribaita. We Asked about this before we paid, the server lied to our face and said she had removed it. We added it up and she clearly did not remove it. We just wanted to leave so just paid it and left. The restaurant was cold and I could smell cigarettes. This was an awful experience and we will not be returning. We especially did not like being lied to about the pasta dish not being removed. Overall its cheap cold tasteless food and cold lifeless staff"

Fishers Of Hunstanton

Fishers Of Hunstanton

2-4 Greevegate, King's Lynn And West Norfolk, United Kingdom, PE36 6BJ, King's Lynn and West Norfolk

Curry • Seafood • British • Chicken


"We walked in early afternoon and waited around 5 minutes to be seated, which was good considering how busy it was. As they were extremely busy it took along time for our order to be taken, which is understandable. Our order was taken, (we ordered 4 meals) as it was busy we expected it to take a while but certainly not 1 hour. We soon started to realise that our order may not have been processed as several tables that ordered after ours received their food first. We asked the waitress and she said she would check with the kitchen, and said the order has gone through. After waiting around another 20 minutes (at this point around 4 other tables that ordered after ours received their food) we queried to the waitress again who said she couldn 't speed up the kitchen. The manager came over and explained that we made the waitress cry. She also made the point that if we didn 't want to wait the door is over there . She was very confrontational and instead of aplogising she made an excuse that cod takes longer to cook due to the takeaway orders, which was total nonsense when other customers (that ordered after ours) received food that more than likely was cod even so, our food shouldn 't have taken that much longer. She accuses us of being rude, and did not once apologise about the hour wait for our food. Another table that witnessed the incident explained to the manager that we weren 't rude, and were simply asking where our food was. She also was arguing with them, making the point that a 15 year old is crying . I 100% understand management sticking up for their staff, but point blank accusing customers of something without knowong both sides of the story is unacceptable. All the manager had to do is apologise and try and get the food out as quick as possible. Despite the incident, when the food did arrive it was very tasty and worth the wait, it was just unfortunate the manager had to act in this manner."

Chives Brasserie

Chives Brasserie

11 High Street, PE36 5AB, King's Lynn and West Norfolk, United Kingdom

Pasta • Pizza • Steak • British


"We first visited the Chives on the Tuesday for a light lunch, I explained to staff the my wife had a stomach disorder to which the staff were very helpful and understanding and ended up having Two lovely meals which were good value for money, so we decided to book for the Thursday evening, Sadly Thursday evening was a totally different experience beyond belief, arrived got a nice table, this should of been a celebration but upsetting for us both is an understatement, again explained about my wifes stomach disorder, the starters were fine, the mains arrived and my wifes meal consisted of a salad minus Tomatos and Onions as requested, Sweet potato firs and a dressed Crab, my wife had just started her meal and on eating her crab pulled out a long elastic type hollow tube which she placed onto a napkin and discreetly took a waitress to one side away from customers and showed her what she had found, the waitress took it to the chef and the chef told her he had never seen anything like it before, my wife came back to the table and sat down but she could not eat her meal. The waitress asked would my wife like something else to which she replied some more sweet potato fries thank you. The manager then arrived at the resturant and imformed my wife and I that this was just part of the Crab, she was abrupt and rude but we decided to carry on with our evening. After the meal we asked for the bill to see we were charged full price £22) for a meal my wife did not eat, the manager came over a we both queried the bill, she was extremly rude and loud so all customers could hear that there was nothing wrong with the crab and that the chefs had informed her it was part of the crab. My wife informed her what the waitress had told her what the chef had said she went very quiet and stormed off. At no point did she apologise for her behaviour but they did eventually take the price of the crab meal off of our bill. My wife has been very unwell and this caused her great upset, not only by the way the manager spoke to her but also the volume of her voice and to do this in front of a packed and close table resturant."