"Based on the food I was served on the day, this place is a fantastic spot for lunch. The chicken club ciabatta was presented well piled up with filling; very tasty filling along with a side of fries. Arriving at the Pato Lounge, you essentially seat yourself. Someone comes over to welcome you, advises to find a seat order up at the bar when you’re ready. Personally I believe table service would suit better but this isn’t an issue. All drinks good are brought out to you. Coffees are okay, not as strong as I would usually like. The venue itself is interesting, lots of decorative details to admire. The team on the day were young; again, not an issue, but no sense of leadership. If I did have an issue, who would have managed this. From what I saw it was “managers day off”. Tables needed clearing throughout our visit, but the team were standing in a group chatting, or eating food at the pass. The toilets also needed attention. (Sorry, but they had the toilet bin company in when I needed the loo; a male attendant, no warning. I feel the area should have been closed off for a few minutes while they did their job. The guy also continued to remove the waste through the restaurant. The lady on the bar signed the tablet and continued to make my friends drink without washing her hands. I’ll probably visit again, I’m not a local so it’s not a regular for me."
