Trafford Trafford

Trafford, UK, vereint modernes Leben mit historischem Charme. Typische Speisen sind der berühmte Manchester Tart und herzhafte Gerichte wie der Lancashire Hotpot, die die lokalen kulinarischen Traditionen widerspiegeln.

Frankie Benny's

Frankie Benny's

The Orient, Centre, Trafford, United Kingdom

Pizza • Steak • Asiatic • Fast Food


"absolutely horrific from beginning to end. we had our 2 year old son with us, which means that meal times in the regular are made quite fast as we get the food at once and he eats quickly. not this time! we were there about 2 hours because of the shocking service. it wasn't busy and it seemed to be more employees than customers, so there was simply no excuse. highlights included: the woman asked for a j20, was brought quite another drink. small child received a color leaf and then said there were no crayons to use. he asked that all foods (beginners and main things) be brought out at the same time, we got the adult starter after about 20mins. no sign of the rest of the food. the adult starter was then deleted, and 20mins later the rest of the food arrived, including the child starter?! margherita pizza had practically no cheese on it and was flat cold, took a bite and sent him back what I have never done before! the replacement had a little more beeping, but still quite naked. had to remind the waiter several times to get cute. to dessert we ordered a coffee and an ice cream. nothing came up for over 20 minutes, we chased it up. then they brought the ice and ice. No sign of coffee at the place where we 'd finish the other desserts. I went in and canceled so we could go. the only plus point was when I asked to pay so that we could go, the waiter tried to serve the cashier and "pressed the wrong taste '. he went to another, until with a colleague, after 5mins of the head scratches, he then gave me a bill for. £9.70! Not bad for a three cursor meal for three of us with drinks. I paid and went, thought they had something for the terrible service, but about the reflexion and no one said everything I think they just messed up the bill. probably the worst culinary experience I've ever had, pathetic simply because we had a nice day and the sun seemed."

The Stamford Public House

The Stamford Public House

The Firs, WA14 2TG, Trafford, United Kingdom

Pub • Vegan • British • Vegetarian


"Considering your post what a shame that your manager chose to shame my girlfriend and I on a recent visit for a meal because we are exempt from wearing masks. On two occasions we told staff we were exempt and had it shouted across the establishment that we need to have a mask on as we waited to be seated. Also then for a member of staff to ask us to wait whilst they ask their manager if we are able to be allowed in. Upon being seated the manager, who I have to add has been great on previous recent visits and always welcoming and friendly, then came over and again asked why we didn 't have masks on and that we needed letters as PROOF and that anyone can claim to be exempt . This was done with zero discretion and in front of other customers. There is no legal obligation to provide proof and that is on the official government website, my girlfriend checked this after the manager walked away. We both felt totally embarrassed to have been asked further in front of other customers and to have to be told we have to provide proof of our exemption. The dealing of the whole situation was disgusting and to be spoken to in such a manner for having an exemption. My girlfriend felt we should have said something after the meal but we chose not to. I fully understand this year is a testing time for everyone and especially the hospitality trade at the moment with curfews also but of all days please show some understanding and awareness that people have good reason to be exempt from wearing a mask and beyond a visible reason. I just hope you are more welcome to future customers regarding the wearing of masks and don 't choose to belittle and shame them in front of other customers. There are several reasons for being exempt of wearing a mask, one being them causing distress and anxiety, with relevance to today and your post, so I hope you can please show more understanding in future."

Vida

Vida

9 School Road, Trafford, United Kingdom

Steak • Pizza • Pasta • Italian


"My husband rang to book early bird only to be told that the only time available is 4.30pm as Vida was fully booked. Not a problem, so came at 4.30pm only to find out that the restaurant is empty, there are only 4 other tables occupied and that's it! Probably, they were fully booked or did not want to serve more as there was only one lady, in black/white top, quite big build there trying to serve those 4 tables.By the time our drinks and next table were taken, it took at least 20 min, as both of us took 2 for £10 offer on cocktails. The couple at one table finished starters and was waiting a while for the plates to be cleared and second course served as well as we were waiting for our food order to be taken as the lady who was serving very slowly was having a good bye conversation with another table who have finished and were going.May be it would have been good for her to let them know that since she was the only one, she needs to attend to the customers but she was not in a rush chatting, while we were there waiting for her to finish.Since the sale of Vida it just lost it's va va voom, great service and ambience, food is still good and of great quality but service has gone down hill for sure. The early bird in next door Borrello and Linguiny are always amazing and great, while on the several occasions we have been, it has been quiet, not welcoming and somewhat cold service.At the end, on the bill we were also charged 2 for £12 for cocktails, not 2 for £10 as advertised, but I said to the lady it might as well be classed as tips, as luckly 2 more younger, much more faster and proactive girls have arrived for about 5pm.Sorry Vida, I think I will give you a miss for a few months and stick to my favourite Linguiny or Borrello, but if and when I come back, I would like to see some improvement"