WIRRAL
The Acorn Bebington

The Acorn Bebington

Village Road, CH63 8PT, WIRRAL, United Kingdom

Pub • Fish • Steak • British


"Awful meal tonight at The Acorn. Starter came out in five minutes, so when forty five minutes later there was no sign of the main meal, it was clear that something was up, so a member of staff had to be approached. When it did eventually appear, the steak ordered as a medium rare was very much on the side of rare (oozing with blood), and the 'sizzling ' aspect of the course seemed to have given the chef the impression that he didn 't need to cook the mushrooms and tomatoes, so therefore the hot plate would do the work for them. Onion rings were limp, lifeless, and had clearly seen the fryer for only the briefest periods. Onions themselves were charcoal. Chicken stack wasn 't much better, with the meat overcooked and the 'crispy buttermilk ' coating taking its name to the most extreme level and falling off upon touch. Chips were fine. I paid for the meal, I don 't believe in not doing so, as wages need to be paid and costs have to be managed. It would though have been nice to have the opportunity to share my opinion with a member of staff. Pub or not, a brief visit from one of the team during the meal is always a nice touch. Upon paying, the staff member behind the bar seemed more preoccupied with discussing cocktails with her visiting friend than 1) asking if my meal was nice, 2) giving me eye contact, and 3) engaging in even the most cursory element of customer service. Not great."

Caernarvon Castle

Caernarvon Castle

10 Bidston Road, CH43 2JZ, WIRRAL, United Kingdom

Pub • Steak • British • Vegetarian


"Me, my extended family and friends have been going to the Caernarfon for years, We have seen many different managers come and go, but the latest lot are rude and unpleasant. I went in for a couple of pints last night. As me and my friend entered we were passed by a couple we knew who were leaving and said good luck. We walked in to be met with super loud karaoke. We bought some pints (Timothy Taylor Landlord was good). We found some seats at the furthest point away from the music as standing in any of the other main areas of the pub meant you couldn’t talk. There were loads of seats but everyone bar one family table was forced away from karaoke. At about 10 o’clock we watched as a group of 9 older regulars and another group of 4 were made to move to the main area as they were laying the tables for the next day. They reasonably pointed out the noise issues only to be met with super aggressive management. It was really unpleasant to watch. We in turn moved to an area with seats. We couldn’t talk because it was super loud. We then witnessed the manager and her friend who were standing at the bar aggressively eyeballing the older men (65-80) whilst they tried to enjoy their local pub. The behaviour of the manager, her friend and her team was aggressive, unpleasant and unnecessary! You can’t treat locals like this. The pub has its regulars and if you ostracise them word spreads fast. I won’t be going back for a while."