Telefon: +33667782988
Adresse: 23 Place aux Herbes | Place Principal, 30700, Uzes, France, Uzès
Stadt: Uzès
Gerichte: 4
Bewertungen: 10
"We have had the most horrible experience at this restaurant tonight.Where do I start? We was a party of 5 adults and 2 children and thankfully one of our party spoke fluent French (which was our saving grace). The moment the waitress approached us she had a terrible attitude. We looked through the menu and eventually the waitress came to take our order. While ordering our food the waitress was more concerned with what was happening elsewhere. We ordered the meat dishes to be cooked on a hot plate at the table. The wine was put on the table with no glasses and we had to ask another waitress for them along with a beer that was also forgotten. Not a problem really but when the meat arrived it was raw chicken in a dish on the same plate as the salad and chips but the raw meat was touching the chips and salad. A dangerous and unhygienic situation straight away. In the meantime the waitress walked past 2-3 times sniggering or looking at us in a very nonchalant way. Our friend who spoke French mentioned to the other waitress that we wasn't happy with the food as it had been presented to us. It was not satisfactory or hygenic and we also mentioned the attitude from the other waitress. Next thing we knew the waitress aggressively approached us and asked if we had a problem with her...Woooahh excuse me... not a 'sorry but we are busy' or an apology for her attitude but instead a confrontation with us because we had a problem with her. The children could see there was a confrontation starting which upset them. The best part is we was seated on a long table in front of the kitchen so the rest of the diners outside of the restaurant could see all of this unfolding. Very embarrassing for them. Our friend who spoke French explained that we was not happy with her and the way she had started arguing with us. We asked to speak to a manager only to be told SHE was in charge. Well its a disgusting way to speak and treat customers if you are in charge. The waitress was sent away as the other waitresses and staff from the kitchen came out to apologise for her behaviour and to please sit back down. By now because of the waitress attitude and aggressiveness towards us and also the hygiene of the food we refused to stay or pay for anything. We all stood up and walked out. The whole time the waitress who was sent away stood in the alley to the side of the restaurant smoking a cigarette and laughing. Disgusting behaviour towards English customers who tip very well. That was probably 250 or more euros they lost out on because of this one woman. There are plenty of beautiful restaurants in the area for you to eat at rather than this establishment. This woman should never work in this industry. Totally disgusted as it was also our last night in France and it was ruined. I wish I could give them a zero rating to be honest. Will never return and urge anyone to look elsewhere to eat other than here whilst this person is still employed here."
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