Telefon: +441773582840
Adresse: Lea Vale, Broadmeadows, Bolsover, United Kingdom
Stadt: Bolsover
Menü Gerichte: 3
Bewertungen: 379
Webseite: http://www.boundarypub.co.uk
"Well we are just back from a weekend in Derbyshire and this hotel? was the place we stayed at. We had booked with no expectations as the price for three nights was approx. On arrival you have to go into the pub area so...we waited at the wait to be seated point not knowing where we needed to check in it was a football match night so the pub was busy two server walked past us not saying anything, a person approached I guess it was her responsibility to meet and greet not the other two's she led us through the bar area to a check in desk near the exit door, we were greeted by another member of staff who checked us in taking our payment in full, note that this included three continental breakfasts, she took us out of the pub and across the way to the hotel oh my goodness this was not a very good first impression! The hotel entrance is key controlled which we were given along with our room key the building is a relatively new building but is was dark and foreboding here is the catch the main entrance is not the entrance for the hotel! That is to the right hand side of the building which once you enter is shared I guess with another company/accommodation set-up. On entering it smelled smoky and was gloomy/tired looking, we walked up the stairs to our room number and initially on entering thought oh no! Once in though the room was huge it contained a queens side bed which was freshly made and very comfortable the furniture was very tired and the decor needs a refresh too. The bathroom was clean and spacious towels were fresh and clean, the shower is an over bath type and worked well the bath though moved a bit and creaked as if it was going to crack under foot! So breakfast or lack of breakfast on the way to the hotel the staff member was asked where we should go to get breakfast only to be told there was no breakfast chef so none available and that we would be refunded, asked about alternative breakfast locations nearby she promised to put a note under the door later (it never arrived). On Sunday our last night we popped into the pub just to confirm the arrangement's for dropping the keys off (a letterbox in the lobby) the same lady said ah Im glad you popped in we need to sort your refund, this was done and apologies again offered for the lack of breakfasts. Overall the room was comfortable and clean but as I said a bit tired looking. It was ideally situated for our purpose of visiting family exploring the area. The motto here is you get what you pay for the covid situation has to take some responsibility I guess but come on Marston's give the place some TLC."
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