Telefon: +442033769315,+447989549923
Adresse: 38-39 High Street, Hampstead, Camden, United Kingdom
Stadt: Camden
Menü Gerichte: 35
Bewertungen: 1967
Webseite: https://www.itsu.com/location/hampstead/
"I took my mother here for lunch as a pick me up after a terrible morning.Firstly we were ignored at the door so sat down and waited to be approached.The waiter was very short with us as if we were inconveniencing them by wanting to order.We got the Chicken Baguette as it used to be a favourite of ours when we used to come here occasionally. When it arrived the chips were cold and there was hardly any chicken in the baguette. I have never complained in a restaurant before but given their rude demeanour and now insulting portion for a hefty £12 you would expect at to have more than a crusty roll dumped on your table.The waiter was outraged that we dared to ask for the chips to be hot and the baguette to be full and got even ruder. The manager came over and was then equally condescending as if we were trying to get a free meal! It was such a horrible experience that we paid and left as quickly as possible. The manager didn’t want a bad review so she scribbled out on our receipt that we could come back for a free dish next time but after that we would never go back. They clearly invest their time in their regulars who given its Hampstead location are good tippers. Such a shame after going here for so many years.My sister did however return a few weeks ago with the voucher I had as I didn’t want to go back and she said that the service was fine and had no problems. She was lucky to get a friendly waitress and a smooth visit."
Ganze Speisekarte - 35 Optionen
Alle Preise sind Schätzungen auf Menü.
Hauptgerichte
Vorspeisen
Salate
Bread & Nibbles
Our Famous Croques
Gegrillte & Geschmorte Spezialitäten
Salat
Pasta
Souffle
Luftiges Dessert aus geschlagenen Eiern und Zucker, serviert warm und himmlisch zart.
Eierspeisen
Omelette
Fluffige Omelette, gefüllt mit Käse, Schinken und frischen Kräutern, serviert mit einer Beilage aus gemischtem grünem Salat.
Herzhafte Gebäckstücke
Crêpes
Vom Land (Ab 17:00)
Fleisch & Mehr
Warme Gerichte
Vegetarisch
Our Burgers
Amerikanisches Essen
Eier Benedikt
Gelegtes Ei auf einem englischen Muffin mit Schinken und Sauce Hollandaise.
Belegtes Brötchen
Croque Madame
Ein klassisches französisches Sandwich mit Schinken und Käse, belegt mit einem Spiegelei.
Suppen & Vorspeisen
Zum Teilen
Soupe
Croques
Croque Monsieur
Gegrilltes Sandwich mit Schinken und geschmolzenem Käse, oft mit einer Béchamelsauce überbacken.
Verschiedenes
Roger
Great, excellent service and great food, environment very clean friendly staff.
Adresse
Bewertungen
Tim
Just what was needed after a long day at the UCLH. Great selection and the chocolate mousse was yummy.
Visited
Andy was exceptionally friendly, helpful and professional and certainly enhanced what was a very good breakfast.
simonsecure1
Had to wait a while to be served and when the eggs benedict arrived the eggs were hard and the muffin was over cooked! . Speisekarte ansehen
abel
Delicious and fresh food ! I love the chicken teriyaki rice Pot . Very friendly staff and and excellent customer service .
MM
Food fresh not very Tasty,the staff Is not much motivated and welcoming can't replay about the ingredients even you can't take out them of the food .
Em
This was my first visit to this location. The restaurant is nice, big, and spacious with a clean atmosphere. Ordering on the automated machines was easy. The staff were friendly and pleasant. I only tried the spicy miso soup, which was good. Speisekarte ansehen
Esme
Really upset my experience. I got a sushi festival yesterday which consists of salmon and avocado sushi and around 30 minutes later I felt sick and had realised I had food poisoning from the salmon! First time ever getting food poisoning from itsu!!
judesummers
Popped in for an informal lunch whilst doing the rounds in my village. I know its a chain but the service is still personal and was given a choice of seating on arrival. I always like a window seat looking onto the high street... perfect for star spotting on ;)I am not a massive wine buff but the house red was lovely. Starters and the mains came out quickly and had no complaints. Will certainly be popping back in soon. Great for a quick spot of lunch without having to pay over the odds in an affluent location.
xzoecx
I took my mother here for lunch as a pick me up after a terrible morning.Firstly we were ignored at the door so sat down and waited to be approached.The waiter was very short with us as if we were inconveniencing them by wanting to order.We got the Chicken Baguette as it used to be a favourite of ours when we used to come here occasionally. When it arrived the chips were cold and there was hardly any chicken in the baguette. I have never complained in a restaurant before but given their rude demeanour and now insulting portion for a hefty £12 you would expect at to have more than a crusty roll dumped on your table.The waiter was outraged that we dared to ask for the chips to be hot and the b... Speisekarte ansehen
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