Caffe Nero - Speisekarte

The coffee at this restaurant is excellent, and the staff are extremely helpful. I will definitely be returning. It can get quite busy due to its popularity, but the atmosphere is great.

Caffe Nero in King’s Lynn is a decent branch of the chain. Situated in the rather dull shopping area of the town it is a spacious and tidy cafe. The coffee, as usual, was spot on and the service friendly and efficient.

Called in on Friday lunchtime. Only one person on the counter so service was very slow. No tables were being cleared another customer, who I assume was a regular, started clearing them, but we were sitting near the counter and could see there was nowhere to actually put the used cups! Speisekarte ansehen

I had a great time here this afternoon. Super cozy environment and the barista I spoke to, Lucy, had great product knowledge, easily advising me of what would or wouldn't be suitable for me as I have a dairy allergy. So friendly and helpful, taking my million questions in stride. Asset to the company!

A group of decided to have coffee today during a break from Christmas shopping. It wasn’t particularly busy, with only one customer coming in behind us. The girl who served us was quite rude in her mannerisms, started to serve another customer before we finished our order and didn’t listen to our order as she kept repeating the same questions. Overall her service was very rude and we won’t be repeating the experience.

Always treated this as my go to coffee shop to meet my dad weekly. Not any more! They don’t listen, messed up my order even asking 3 times to be very clear for a Milano hot chocolate. Presumed I was taking away which I wasn’t and was pissy when I said it was wrong and wasn’t taking away. Whispering to each other no doubt about how picky I was for wanting the same order I’ve placed for 6 years. Bad attitude. Won’t be back. Another customer lost to Costa! Speisekarte ansehen

As we were discussing the mix-up, we noticed that the staff were not addressing the issue, but instead were loudly banging crockery and cutlery behind the counter. This lack of customer service, coupled with the fact that we felt unwell after unintentionally consuming meat, has unfortunately led us to decide not to return to this branch of Caffè Nero in King's Lynn. We have been regular customers of this establishment for a long time, but the poor service and lack of concern shown towards us on this occasion have left a lasting negative impression. We would rate our experience as 0 stars if possible.

Despite the coffee being extremely pleasant, the customer service of the female member of staff that served me was appalling. Not only did she get shirty when I asked for my loyalty card to be scanned after I had paid, she started serving another customer whilst finishing my order alongside making snide comments. To cap it all, she provided me with dirty cutlery. When my wife asked for it to be changed, she didn’t even apologise. If the coffee hadn’t been so good, the rating would have been 0. This is the 1st and last time I will be visiting this branch. The member off staff needs an attitude adjustment.

I love nero coffee but unfortunately I now won't be going back. Its never been the cleanest place, I avoid using the toilets as they are usually pretty disgusting and appear to not be checked on throughout the day. The entire cafe is very grubby and unsanitary, it has put me off of consuming food and drink from there. Sitting In is not a relaxing environment, I sat on a sofa today and I sat on the edge as there was dried food spilt on the side. The staff clearly haven't cleaned for a while and then I noticed the back of the sofa which was full of crumbs and rubbish behind the cushion. It's not a difficult task to clean! The staff are not very welcoming and were eating behind the serving coun... Speisekarte ansehen