Telefon: +441491680430
Adresse: Stoke Row, RG9 5RD, South Oxfordshire, United Kingdom
Stadt: South Oxfordshire
Menü Gerichte: 5
Bewertungen: 2907
Webseite: http://www.thecherrytreeinn.co.uk
"Service was terrible. We had to keep going to the bar to ask for drinks, condiments, cutlery etc Large fish and chips was the same size as a co diners small except a few more chips.when this was mentioned to the waiter we were offered some extra chips. Both the fish chips were not freshly cooked and had obviously been cooked and kept warm for some time. Not crispy. Ketchup mayonnaise served in the same pot!! We went to the bar to pay and a customers dog was lying in front of the restaurant exit in full view of all the bar staff. He didn’t move the dog out of the way so we had to step over the dog to get out. No one asked him to move the dog from being a trip hazard. When paying the bill we asked that the discretionary 12% service charge be removed as we didn’t get good service. We were told they were not able to remove it so gave us a complementary drink instead but no apology. Walking to the car on checking the bill we noticed we had been charged for a bottle of Prosecco instead of a glass. Went back again no apology from the young man got the bottle refunded but still out of pocket on the service charge against the £32.95 bottle There was a lady behind the bar that had just started service who was the only person to offer an apology. Such a shame as we went regularly during the summer and food was always good. Also prices on website are not the same as on the restaurant menu. We Won’t rush back"
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