Courtyard Cafe - Speisekarte

Disappointing experience overall .. despite the great quality dishes the table service was awful.. there was no leadership in the team and so staff lacked cohesion, they were really disorganised and ineffective… sorry !

So impressed with staff, service and food today. Husband in wheelchair and staff were very attentive, friendly and helpful seating us and making us feel welcome. Food was prompt and delicious. Really recommend it as a place for wheelchair users.

Met up with my son and daughter for a lunch get together. The food was lovely, though the customer service was appalling. Stood ten minutes waiting for a table without any acknowledgement. Kept trying to deliver a pot of (unordered) tea to our table. We wanted dessert but had to go and ask to order. Was asked what we wanted, without having seen the dessert menu. When the dessert came, was given a fork to eat pouring cream! A shame really, it spoiled a lovely meal.

Menu is not very enticing and food was extremely disappointing. The worst part of the experience though was the staff who were not very friendly and completely incompetent, kept forgetting things and serving the wrong orders to different tables. By the time our order arrived it was cold and congealed, perhaps it had been sitting on someone else’s table for a while. Will not be returning and would not recommend. There is a good cafe and pub in the nearby village, far superior.

Stopped here for brunch before a walk around castle howard. It was a warm, sunny day so ate in the courtyard. Service was excellent. My husband had the avocado on sourdough with local cheese, sun dried tomatoes, poached eggs and hot sauce. I had the same, but they were very accommodating and I swapped out avocado for mushrooms. This was one of the nicest brunches we have had, mainly due to the quality and freshness of the local Ingredients. Would definitely recommend. Nice shops too with amazing deli with butchery and fresh local produce.

Awful over priced food. As a family, of four we had lunch and a drink each, it came to over £77.. which on the face if it is expensive but you don't mind if the food is good...it was far below average. We had a full breakfast which was undercooked and tasteless, a beef baguette which was small with dry over cooked chips, and overly sweet gravy, a burger which was tasteless with dry over cooked chips and a smoked salmon and eggs which was ok.. all told we will definitely not return. The staff were friendly and helpful so thats why this is a 2 star review and not a one star

Absolutely awful service. I don’t know what else to say that hasn’t already been said by other reviewers. The staff are completely uninterested in guests, are unapologetic, and seem unwilling to do basic things like take an order or even give you a menu. And Castle Howard are clearly not bothered about their guests’ experiences or improving the service as this seems to have been going on for years. I’d go as far as saying that our experience in the cafe ruined our day out at Castle Howard. We won’t be returning, and we urge you to try somewhere else in the area for food instead or bring a packed lunch and save yourself the upset.

So in the unlikely event that anyone from Castle Howard actually reads these reviews... 4 years after my last terrible experience here, I ventured in again today for lunch, in the hope that there had been a staff turnover or a cultural overhaul at the very least. Sadly, no. We saw there were only a couple of tables occupied so asked the waitress if they were still serving food. She confirmed they were and we were shown to a table. And that was the end of any form of customer service whatsoever. 15 mins later, we gave up waiting for anyone to return to take our food or even drinks order. Unbelievably other customers started arriving and being shown to tables. We resisted the urge to warn them...

What has happened to the courtyard cafe? For some time now the service has been non existent. It has become so bad that even though we are members, we have stopped going. On our last visit, we stood at the entrance whilst being ignored. Finally we were given a table and a menu and order taken. Our meal arrived and basically that was it. There was absolutely no interaction with us after that. We finished our food and waited for someone to clear our plates and ask if we would like dessert. After 30 minutes still no-one had approached our table. I looked around and several tables were in exactly the same position. There were plenty of staff but they are either chatting at the coffee machine or...