Telefon: +441438714080
Adresse: 31 Station Road, AL6 0EA, Welwyn Hatfield, United Kingdom
Stadt: Welwyn Hatfield
Menü Gerichte: 14
Bewertungen: 798
Webseite: http://www.cowperarmsdigswell.co.uk
"Honestly I’m so upset. Just gone out for Sunday lunch at Cowper Arms in Digswell. The meal was  mediocre, it was ok. But for me the potatoes make a roast and they were quite hard and not nice. So I told the gentleman clearing the plates that I didn’t like the potatoes. He replied “nobody else has complained” then proceeded to go round all the other tables around me and make a point of asking if their potatoes were ok. I was mortified! His customer service was awful. There was no “I’m sorry you were unhappy with your meal”, nothing but shaming me. I then went to pay for my meal and said how upset I was for his behaviour nearly in tears and he said have it on the house. Which was a bit drastic, coz I was only unhappy with the potatoes. But because of how he handled it I said ok. As I went to walk out he remarked “that was what I was after anyway”. Honestly how dare he! I just wanted a nice meal out with the family. Never going there again unless they get new management. Because his customer service was disgraceful Rant over"
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