Crewe Hall - Speisekarte

Spa just unforgettable, great staff, thank you for your time Rooms: 3 Service: 3 Location: 3

Had a great stay on a dinner bed and breakfast deal Rooms: 5 Service: 4 Location: 4 Hotel highlights: Luxury, Romantic

Beautiful place to stay! Rooms: 5 Service: 5 Location: 5 Hotel highlights: Luxury, Stunning views, Romantic atmosphere, Excellent value. Speisekarte ansehen

Shame about the poor quality evening buffet. Nearly cooked sausage rolls, just warmed pizza pieces, dreadful sandwich selection. So easy to do better guys employ someone who cares. Rooms: 4 Service: 3 Location: 4

Spent a lovely couple of days here in the week. Decided to treat myself for my birthday. I enjoyed some wonderful meals, including an afternoon tea. I also had a lovely spa day complete with treatments. Staff were lovely and I was well looked after. Rooms: 5 Service: 5 Location: 5 Hotel highlights: Great view, Quiet

The location was lovely, and I really enjoyed the interior of the building. Unfortunately, the rooms were quite cold. My partner attempted to speak with the receptionist, but she seemed more focused on petting a dog. Thankfully, Peter from the tearoom came to the rescue. He was incredibly friendly and professional, and I can't recommend him enough. Overall, I'd rate the rooms 4 out of 5, the service 4 out of 5, and the location 4 out of 5. Speisekarte ansehen

When checking out, I voiced my concerns, and Emma offered me a full refund, which I happily accepted. However, a few days later, I received an email claiming that I was essentially lying about the situation and that they would not honor the full refund. Instead, they settled for a 50% refund. For a hotel charging £150.00 per night, having no heating and needing to take time out of my stay to follow up on this issue, only to be told we would receive a full refund before they retracted it, is unacceptable. Given the reputation of this hotel, I never expected such poor service.

Booked a romantic weekend in the old part of the hall. Room was nice but lots of dust on headboard, skirting boards and cobwebs above the bed. Also in Bath room tiles not cleaned throughly. Moths on complimentary robes and no slippers. Food was outstanding and lovely. Staff wete absolutely amazing. Rachel on reception was absolutely fantastic and could not do enough for us to make the stay any better. Bar staff friendly and very approachable especially Sarah the supervisor and Gemma who was wonderful and made us feel so welcome especially after a small drinks issue. Libby on waitress staff in the restaurant was wonderful and a delight. Had the room cleanliness been perfect it would have been...

Stayed here for a spa break recently and the location was stunning. Driving up to such a grand building it makes you feel like a millionaire! Wasn't quite sure where the accessible entrance was (being a wheelchair user but the staff couldn't do enough and helped me to the room. Discovering the history of the building was easy enough, all accessible. I wanted to see the grounds at the back so one of the groundsman accompained me round (pulled me through the stones in my chair and continued to help where possible to make the experience special. He was an absolute gem and an asset to the team! Spa treatment was amazing and the therapist was so friendly. I could not recommend the spa staff highl... Speisekarte ansehen