Frankie Benny's Ocean Terminal

Terrible service average food, Long time to be served. Doesn’t work to come here. They promisse a kids menu and you need to wait an ice cream until you give up and pay the check.

This place was awful. The staff had no idea how to serve people, the menus had left over food on them, the cutlery was dirty. The food was not nice. I get that this is a tourist destination but make some kind of effort please

I was pleasantly surprise by the quality of the food. The food is what it is, it's not michelin star but I've been at one of these recently and I can tell you for the money I paid here and the standard of the food and service I know which one offers great value for money. A special mention also to the 2 waiters who were excellent considering they were very busy. Speisekarte ansehen

Food was lovely. We were not rushed, great view to look out to. Service was excellent from most staff but young Ewan stepped up a few points by being so welcoming, polite, very informative, nothing seemed too much for him even though I changed my mind about 3 times. I suggest he is promoted once he is old enough to serve alcohol as he is an asset to the company. Thankyou young man and best wishes for your future

Walked in after having a really bad day to get some lunch on Saturday the 9th September at about 13:35. Waited at the door to be seated only for the two women at the bar to look at me, not say anything to me, and then complain to each other that I was there alone and that they “didn’t want to seat me.” Already embarrassing when I’m there alone and for two women to basically mock me for being by myself was the cherry on the cake of a fantastic day.

We stopped by for lunch on a whim due to the awful weather. Aside from the beautiful view, the food was very tasty and hit the spot nicely. The best part of our visit was the service however. We were looked after by Ellie, she may have been a manager given her attire and she was fantastic with the kids. Nothing was too much bother for her and she was the epitome of ‘service with a smile’. We will certainly stop by again, this time for a planned visit. Speisekarte ansehen

Terrible gone downhill greatly. Dont know what's happened. Waitress didn't even wait to hear our drinks order,had to call her back to finish giving order. Waited 30 mins for food to arrive,could see it on counter. If waitress spent less time chatting to barman and more time serving ... Slow to clear away plates, food wasn't good, not up to usual standard. Burger was overdone . Wont be back usually looked forward to eating there not any more. Notice they have removed all the old photos etc that made it authentic. RUINED it wont be back.

My partner chose this place for lunch and going on past experiences with Frankie and Benny's I didn't have high expectation; on this visit however, I was very pleasantly surprised! I had the Mediterranean grain salad I wasn't expecting anything great but instead was surprised by how tasty, fresh and light it was with a good combination of ingredients. My partner and friend were also happy with their food. Service was ever so slightly slow, the reason for this being that they appear to be inundated with takeaway orders. The man who served us was very affable and looked after us well. Another thing, a member of staff who appeared to be a manager was wandering around in blue jeans. This looked...

I believe Ocean terminal has the worst Frank&Benny’s I ever had a chance to visit. I had dinner in this place couple times now before cinema. Every time I was disappointed and because of how bad food was last time, I won’t be coming again… First of all Garlic bread , if you can even call it like that as it’s nothing like garlic bread , it’s pizza dough that’s absolutely drowning in oil!! Hardly taste any garlic , absolutely terrible. Buttermilk chicken burger was the worst burger I ever ate, chicken was drowning in oil !! It was so greasy that after couple bites my stomach actually started to hurt. I left most of my meal on plate. Why I planned to still pay for it even though I don’t think I... Speisekarte ansehen