Harris Hoole - Speisekarte

Escot Road, Spelthorne, United Kingdom

🛍 Cafés, Kebab, Mexican, Seafood

3.4 💬 505 Bewertungen
Harris Hoole

Telefon: +441932754956

Adresse: Escot Road, Spelthorne, United Kingdom

Stadt: Spelthorne

Menü Gerichte: 6

Bewertungen: 505

"Avoid this place. Used to go often, but noted recently the area is very dirty, today filthy with uncollected trays piled high with food plates, drinks, food on tables,food and spilled drinks all over chairs, floor, settees, tables. There was nowhere fit to sit or that could be cleaned by a customer. Asking one of the staff to help at least wipe a table ended up with rudeness, then unpleasantness, then the two guys getting nasty and shouting, totally out of order. We were told they were busy , we'd have to stand there and wait. We suggested they stop making drinks until they made some tables available.Then when they started arguing we put the tray on the counter and asked for a refund. We did not get one. And one of us had been asked to asked to pay a surcharge for soya milk. I had needed to ask the guy on the till to remove an additional 2.50 off the bill as I noticed it on the handset before he put in the cost of the drinks! He made some excuse of crashing the computer. I was quite surprised the customer before us was asked to scan her app twice. I note in the last review similar comments. Harris and Hoole is not cheap and wants to be that bit more classy. But if staff drag the coffee shops down in this way then the chain will go under. Staff too full of themselves to clear tables end up with a dirty cafe with health risks. Very poor and disappointing. Tesco need to remove them from the store."

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rayrest rayrest

We just came in here for a coffee and at our time of visit some of the tables had not yet been cleared. Staff are friendly.

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Bewertungen

MattReeve
MattReeve

The entire place is covering in left over food and rubbish The drinks taste like they are made with water from a drain And the staff look like they couldn't give a care to even be bothered Not worth it


Matthew
Matthew

We stopped here as Tesco's was chocker blocker. The food was ok nothing special, not enough staff to keep up with the turnover of people, tables were grubby plates on some tables. Its on my not again list.


davidcives
davidcives

I 'm told that after 5 years daily visitation, that My staff, girls are uncomfortable around me . I 'm astounded. Almost 60 years old. I 'm treated this way. Virtually criminalised without trial. Truly unbelievable. HH Weybridge simply say goodbye after 5 years of my solid business. For God 's sake..... what 's going on in my country???!!! I 'm gobsmacked and so are my associates. Well handled HARRIS HOOL COOFFEE CHAIN. Speisekarte ansehen


LizzieP993
LizzieP993

Really..... how hard is it to get a breakfast right? Leathery bacon, sausages like rubber, eggs that were overcooked, beans that were cold, tomatoes that weren't cooked, toast that was anaemic.... where to stop? Not cheap either nearly £8 a pop which is pretty shameful. If you can find somewhere else, go there. Oh, and a rather rude young man on the till too with some very sarcastic answers to a reasonable question. Charming.


Laura
Laura

I ordered 2 coffees and a pastry, tried to scan my app, asked the guy serving me if my app had gone through- he tuts and replies ‘it’s too late’! I tapped my payment card, put it back in my wallet. Then the server says ‘you need to pay’! I said ‘I have paid’. He said it hadn’t gone through so I tapped again. To cut a ridiculous story short, I was charged twice- when asking for a refund I was told I had to ask in an email with a copy of my bank statement. I emailed with the details and am waiting for a refund. My email has not been acknowledged. Terrible customer service, I have been a loyal customer for years! I will not go there again. When I queried why my email hadn’t been acknowledged I...


Andreas1974sunbury
Andreas1974sunbury

We used to go to this place some years ago frequently it's sad to see how it went downhill!!! Low service levels. The gent taking the order wasn't aware of the free drink incl in the kids menu which was advertised on the menu and wanted to charge for it only after insisting we got the free drink. Tables were not cleaned and dirty (02:00 pm) even whilst the place wasn't busy. Asked for some glases for the tab water which is provided at a central place (nobody was bothered Placing new ones) thus my spouse asked for some Glases and she got dirty used once!!!!!! Not badly cleaned but really used cups. Food quality was also low. The menu choices they had a few years ago does not exist anymore. Ve... Speisekarte ansehen


84antb
84antb

Had a coffee many times and service so poor but on my last visit the reached a new low. I went to counter ordered a coffee late to go and paid and went to wait for my drink. All the staff decided to have a meeting about their night before and totally forgot about the customers waiting for drinks. After a few minutes I asked is there any chance I could have my drink and the look a got was unbelievable. The eyes rolled in the head and my me feel really uncomfortable. When I got the drink it was wrong and they had my me , I told them it was wrong drink and they all smiled at each other as to say (I don’t care any way). We never go in again and can now understand why it is always empty. I must a...


Celia
Celia

Just before we got to cafe they told us that no electric in the kitchen so they could not cook anything I was looking to see what I could have to eat so I said can I have a sandwich (not toasted) he said no so I said but you do not need electric to make a sandwich he replied well if you want one go to the kitchen and make it yourself. I said it's your job not mine I was speachless. He was so rude. I had ordered 2 cups of tea already and my mum was with me she needed it. So we sat there to drink it. I saw a manager speaking to the staff when he finished I spoke to him. I think he had a word with the young man but no apology. I just got filthy look from him as we left. This cafe is dirty I saw...


JoS772
JoS772

Avoid this place. Used to go often, but noted recently the area is very dirty, today filthy with uncollected trays piled high with food plates, drinks, food on tables,food and spilled drinks all over chairs, floor, settees, tables. There was nowhere fit to sit or that could be cleaned by a customer. Asking one of the staff to help at least wipe a table ended up with rudeness, then unpleasantness, then the two guys getting nasty and shouting, totally out of order. We were told they were busy , we'd have to stand there and wait. We suggested they stop making drinks until they made some tables available.Then when they started arguing we put the tray on the counter and asked for a refund. We did... Speisekarte ansehen

Kategorien

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