Jasmine One - Speisekarte

They were busy and under pressure so service was a little slower than usual but same good food and pleasant staff.

Not the best chinese.. This place has gone down hill. Want be ordering chinese takeaway from here again...if I could give it zero stars I would.

Ordered a take away for collection. Due 50 mins after ordered an hour and 40 later still not ready so got a refund. Can’t run a bath . No one in the restaurant and can’t even run a **** take away Speisekarte ansehen

Appalling customer service by every member of staff that answers the phones. Poor communication, poor understanding of basic conversational skills. Beyond rude and unhelpful. Still waiting on £40 refund from order that was never fulfilled due to being over 2 hrs late.

We ordered 3 meals last night ,salt and pepper chicken,shredded chicken honey and chilli, and chicken curry....firstly the rice was cold...all chicken dishes had the same chicken ..none shredded...the sauce was watery in the curry.the salt and pepper had no chillies in it and the shredded chicken tasted and looked like a bottle of sweet chilli sauce.....none of us ate our meals as they were tasteles....we will never go back and feel we wasted our money

Our first visit to Jasmine One this evening. A very warm welcome from Susie. Comfortable table, very clean. I ordered Prawn cocktail, my husband, Chicken and sweetcorn soup, both lovely. I then had Grilled Lemon chicken , husband had mixed Satay. Absolutely beautiful, well presented, piping hot, plentiful and I'd go as far as to say the best lemon chicken Ive had in a long time. Sammi,served us, what a pleasant, helpful girl!! Having read some of the reviews we had hoped it would be good, it definitely was and we will return. Thank you Jasmine One. I Should add, the restaurant is not suitable for disabled, toilets are down two flights of stairs. Speisekarte ansehen

Ordered a delivery and was given an estimated delivery time within the hour. I called when it had not arrived and was told that it was leaving the shop that minute; 10mins away from the house. The info in just eat changed suddenly advising of a delay, adding a further 50 mins on to original delivery time. We waited and when nothing appeared I called to cancel. The call was extraordinary, a female staff member was screaming at the young staff member I had initially spoken with, accusing him of lying to me; like going old school tonto on him. For the sake of the young guy, I agreed to give it another 5 mins. The food arrived, 1 hour and 45 mins since order. The first tub I opened had a dead fl...

This is a revue of two tales. First visit here after a trip to Rouken Glen. First tale is the good news The food is excellent starters and mains were all tasty and of high quality. 2nd tale is the bad news. I waited 40 mins from time of ordering for a simple Sweet Sour Chicken which must be one of their most popular dishes. We were seated on arrival facing the kitchen service area. Very noisy with chattering staff toing and froing. We asked for a table change but were told all unoccupied tables were reserved for booked customers. 90 mins later, when i finally had recd my main dish and we were finished, no one had yet occupied any vacant tables. It was still early evening.Lack of flexibility...

Absolutely shocking service from this delivery restaurant, order took 2hours to arrive on a Tuesday night , after 4 phone calls it arrived it was freezing cold , phoned back instantly the female delivery driver then appeared in seconds to take our order away again . Around 5 minutes later we were accused of reheating food which didn’t happen as it got collected 2 mins after it was dropped off , we were then accused of being verbally abusive to the driver which is complete lies we were apologetic and thankful she drove back to collect , they then refused to send out another order and refused to give us a refund, the employee Zander we were dealing with was shouting over the phone and being ab... Speisekarte ansehen