Telefon: +441353656947
Adresse: 9 Market Place, East Cambridgeshire, United Kingdom
Stadt: East Cambridgeshire
Menü Gerichte: 5
Bewertungen: 1762
"Such a shame! This is a beautiful little deli on the market square in Ely and my partner and I both have family in Ely so we come to visit the city fairly often but the service is such a let down to this establishment!...The sandwiches are lovely but not worth it for the unhappy staff. I had ordered a takeaway sandwich and coffee and only had a dirty look from the member of staff but I thought perhaps they were just having an “off” day so upon receiving my order I cheerily thanked her and wished her a good day to which it was ignored. Not a terrible error but did leave me feeling a little down hearted. However when my partner (who is medically exempt from wearing a mask) on a separate occasion went in to order a couple of coffees he was quite aggressively told to wear a mask and when we explained that he was exempt, he was simply sneered at. Now I truly understand the importance of enforcing health and safety in the climate of COVID however I would expect a professional environment to consider and understand that people do have hidden disabilities which they may not always feel comfortable explaining to strangers nor do they have to! This felt very insensitive and my partner left feeling extremely embarrassed and unwelcome to the shop. I truly urge the members of staff to be a little more considerate in the future to other customers but sadly we will not be returning."
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