Luna Coffee House - Speisekarte

United Kingdom, KT19 9XF, Epsom and Ewell

🛍 Pasta, Coffee, British, Breakfast

4.5 💬 584 Bewertungen

Telefon: +442083938900

Adresse: United Kingdom, KT19 9XF, Epsom and Ewell

Stadt: Epsom and Ewell

Menü Gerichte: 9

Bewertungen: 584

Webseite: https://placelion.top/luna-coffee-pfldmy0

"What a disappointment ! We stopped here for a snack a year ago and thoroughly enjoyed our visit. So when we were passing this Saturday and saw that the proprietor had put extra tables at the front and enclosed them like a little terrace we decided to stop again. Initially we went inside as there were no outside tables available, but as soon as one did we moved outside and told our server. BAD MISTAKE IT WENT DOWNHILL FROM THERE It was almost as if we had left the building and no longer mattered. To cut a long story short I will just list the problems in chronological order . 1 when the server brought out our drinks we explained that we had just sat down and would like the table wiped. 2. She looked a bit confused and went away but didn't come back. 3. Another server came and took food order and I asked her to wipe the table , she said she would and went away, but didn't come back. 4 . The second girl came back with our food but hadn't wiped the table so we asked her again and she left our food with us and went away but returned with some spray and a cloth and wiped the table. 5. We ate our food which was really nice , but afterwards sat and looked at the empty plates for around 20 minutes. 6. We finally got a young male servers attention and asked for the bill, whereupon he said we had to go inside to pay. I explained that I had a bad leg I am disabled and have arthritis in both knees) and he informed me that I could only pay cash if I was outside as the card machine didn't work outside. I agreed to pay cash and he went away. He didn't come back. 7. After a short while the server who served our food came out to serve another table so I asked her for the bill and she repeated that I needed to go inside. I explained again about my disability and that I was paying in cash. 8. It took her ten minutes to come back with the bill then asked me if I was paying by cash or card. I asked her if that was now an option and she told me again I would have to go inside to pay by card. 9 . I handed over the cash to pay the bill, and left , exasperated and feeling like the staff didn't really care. When we arrived the welcome from the proprietor was enthusiastic and welcoming. But I can only add that the staff were useless and spoiled the whole experience. There is no excuses for bad service , please read the next bit if you are the owners. Training Training Training Your staff are your representatives and they can totally ruin the visitors experience and opinions of your business. It starts at the top and filters down , but so does the rot. WE DEFINITELY WON'T BE RETURNING BUT UNFORTUNATELY FOR THIS BUSINESS NEITHER WILL ANYBODY ELSE WE KNOW."

Ganze Speisekarte - 9 Optionen

Alle Preise sind Schätzungen auf Menü.

Pasta

Hauptgerichte

Reis

Lamm

Vorspeisen

Brot

Sandwiches

Geflügelgerichte

Roving36592960407 Roving36592960407

This cafe is charming and cozy, offering delicious food and a fantastic atmosphere. The hostess is friendly and always ready to serve with a smile.

Adresse

Karte anzeigen

Bewertungen

mirellal404
mirellal404

Really enjoyed the lemon chicken with vegetables and the risotto was good too. Lovely garlic bread and friendly staff. Will come again...thank you.


natashamy
natashamy

I lunch here sometimes, and the food is great but the atmosphere is dead in terms of level of friendliness. If I were a waiter and the same person came again, I'd make basic friendly conversation, but it's like pulling teeth even when you try to initiate conversation, it's just very serious. Atmosphere is important, and if they had that it would be a perfect little cafe!


holidayhoney65
holidayhoney65

Always my go to when I want a good brunch, their eggs royale is still my favourite. I always look at the menu and think I really must try something new but still not been dragged again from the best eggs royale in town!! Staff are always really friendly, good and quick service. My friend who is a vegetarian always finds something on the menu to enjoy to. There is indoor and outdoor areas for seating. Highly recommend. Speisekarte ansehen


lucybrixton
lucybrixton

I've been here multiple times with my young children and friends for lunch. Unfortunately I've found the service very unfriendly. The portions are reasonable but the food is expensive for what it is. The children's menu is limited and expensive. There are very few other options nearby so I will probably end up going again but it would be nice if it was more welcoming and friendly particularly to those with small children.


searching7
searching7

I decided to stop by this restaurant for lunch since I wasn't sure what to eat and the food outside looked appealing as I walked past. I was pleasantly surprised. I ordered a delicious homemade chicken and mushroom risotto with a side of spinach, as well as a large portion of lasagne and crispy fries. I enjoyed my meal with a couple of glasses of wine. It was exactly what I was looking for - reasonably priced, generous portions, and fantastic service. I will definitely be returning. Thank you.


solmayal
solmayal

Going to luna was literally the worst experience I have ever had, the way that the chefs treated the other employers is ridiculous, totally unprofessional and rude, treat people with respect if you want respect. The food was not good, my son’s sausage wasn’t even cooked and when I tried politely to ask if they could redo it the owner came to my table and told me that the sausage was cooked and if I wanted I could eat it like that or just don’t. Poor waitresses that have to go through this behaviour, so disappointing. Speisekarte ansehen


johnltda
johnltda

This is my local cafe where I meet friends for lunch or an evening meal it's not a greasy spoon nor is it a high end restaurant. The food is good, hearty with great portions for hungry people. They know how to feed people. I have never ever had a problem with the service. Sometimes the staff have been inexperienced but always well meaning. And helpful. This cafe is a local asset that we love. We can sit and chat, have a glass of delicious wine(house red is great) and chill with friends. Really child friendly too. But the breakfasts are wonderful too. Oh my word, they are. But for lunch today we had a sea bass, chicken and mushroom risotto, sausage and mash a spaghetti carbonara and an amazin...


mjnoliver
mjnoliver

Three of us decided to visit this restaurant on a Sunday without making a reservation. There were plenty of table options to choose from, accommodating couples, families, and groups. The atmosphere was family-friendly and the restaurant was very clean. The menu was varied, offering something for all tastes and ages. We all thoroughly enjoyed our meals. One person ordered eggs royale, which came with a generous portion of smoked salmon. I also love smoked salmon, so I will probably order that next time. My husband had a delicious club sandwich, which was also generous in portion size. I opted for a simple plate of scrambled eggs on toast, which was perfectly prepared with care and seasoning....


T2933MLalanj
T2933MLalanj

What a disappointment ! We stopped here for a snack a year ago and thoroughly enjoyed our visit. So when we were passing this Saturday and saw that the proprietor had put extra tables at the front and enclosed them like a little terrace we decided to stop again. Initially we went inside as there were no outside tables available, but as soon as one did we moved outside and told our server. BAD MISTAKE IT WENT DOWNHILL FROM THERE It was almost as if we had left the building and no longer mattered. To cut a long story short I will just list the problems in chronological order . 1 when the server brought out our drinks we explained that we had just sat down and would like the table wiped. 2. She... Speisekarte ansehen

Kategorien

  • Pasta Freuen Sie sich auf unsere Auswahl an klassischen und zeitgenössischen Pasta-Gerichten, die alle mit frischen, hochwertigen Zutaten und geschmackvollen Saucen zubereitet werden, die in jedem Bissen das Wesen der italienischen Küche einfangen.
  • Coffee Genießen Sie unsere Auswahl an fachmännisch zubereiteten Kaffees, von kräftigen Espressos bis hin zu cremigen Cappuccinos. Ob Sie einen morgendlichen Energieschub brauchen oder einen gemütlichen Schluck, unsere Kaffeeoptionen versprechen Wärme und Komfort in jeder Tasse. Speisekarte ansehen
  • British Traditionell und herzhaft bietet das britische Menü Komfortklassiker wie Fish and Chips, saftige Braten und herzhafte Pasteten. Entdecken Sie vertraute Favoriten neu, liebevoll zubereitet mit zeitlosen Rezepten und frischen, lokalen Zutaten.
  • Breakfast Beginnen Sie Ihren Tag mit unseren köstlichen Frühstücksoptionen, die von klassischen Eiern und Pfannkuchen bis hin zu gesunden Smoothies und Joghurt reichen. Perfekt für eine herzhafte Mahlzeit oder einen leichten Morgenimbiss!

Ausstattung

  • Wifi
  • Cafe
  • Speisekarte
  • Takeout
  • Menü
  • Seating

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