Telefon: +34932507381,+34933123673
Adresse: Avenida D'Icaria, 153, 08005, Barcelona, Spain
Stadt: Barcelona
Gerichte: 26
Bewertungen: 3275
Webseite: http://www.bcnrestaurantes.com/
"I have been here several times for a quick bite before a movie . The food is typical spanish with a gourmet touch. There are some plates they serve that are very good such as the spring rolls and croquets. The times I have gone have been outside of the normal lunch or dinner hours. I decided to go for lunch and sit in the terrace becuase i have a dog. The waiter came out we placed our order and he returned to tell us that a plate my friend ordered was not available and walked away, he didi not bring a meñu or wait to see if she might want a different plate. We waited and saw he was not coming back, i got up and walk inside and asked why did he leave and not bring a meñu? We left after the manager came and made us feel like we are bieng unreasonable . It´s a shame becuase the food is good and in the past the service was ok. The big problem with places like this in Barcelona is that they do not hire PROFESSIONAL waiters. In spain it seems anyone can be a waiter without any prior experience or training. The restaurants are so used to having tourist come and go that they do not longer care about customer service and when a local asks or expects service it´s not there.. sad and bad for the already bad reputation Barcelona has in terms of customer service."
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