Parisella's Ice Cream Parlour

Although I am not usually a fan of ice cream, I must say that the pistachio, Eton mess, blue banana, and vanilla ice creams that my family and I had at the quay side today were absolutely delicious! I highly recommend this place.

We tried the new kiosk at Colwyn Bay/Rhos opened by Parisellas. Staff did try hard and were friendly. Ice cream was nice but compared to Looking Glass at Llandudno it didn’t compare with quality and price. We had hot food for lunch too, the burgers were awful, cheap quality and the chips were poor. Fish finger sandwich was just ok. Very disappointed.

We’ve been dying to go to Parisella’s for a while now and I’m so glad we went today! We had a knockabocker and Peach Melba sundae and oh my! They were so good. The ice cream was amazing and added with the fruit and sauce they were just delicious. Definitely the best sundaes we’ve ever eaten. We can’t wait to return with our little one in a few months so he can try the delicious treats. Thank you x

I discovered this restaurant while searching for lunch options. While the lunch choices were simple, the highlight was the ice cream selection. We were impressed by the unique flavors offered, such as Mississippi Mud Pie and Cherry and Armagnac. All of the flavors were delicious, with Cherry and Armagnac becoming my husband's favorite. If you are a connoisseur of ice cream, make sure to visit this place!

I recently visited the ice cream parlor in Conwy and had a mixed experience. The staff were quite friendly, which was a definite plus. However, I was disappointed by the pistachio ice cream. While the ice cream appeared green, it had no nuts and tasted artificial, which was quite disappointing. Overall, due to the friendly staff but unsatisfactory pistachio ice cream, I would rate my experience with a 2-star review.

This place is a so amazing. The sheer number of flavours, some familiar, but it also had some unique flavours. The ice cream was delicious and some of the best I have ever had. I love Turkish Delight, so was very excited to try it. It didn't disappoint. We were fortunate to have Alisha helping us decide which flavours to choose. She was helpful, and charming. This was our favorite ice cream shop on our trip, with the best service. We will be back.

Came here for ice cream with my 4 children, and my partner on her birthday. Orders taken for all of us, ice creams appeared one by one, except my partner’s sundae, which never materialised. Reason for this being the boss of the place showed up while we were there, and all the staff buzzed around her and her table like flies round the proverbial, all other orders quickly forgotten. No apology given and they tried to charge me for the sundae which never arrived.

Such a shame the product is good but the staff probably the worst I have experienced in a long time, appreciate the staffing issues in the sector but having come back from a trip to Europe the contrast was unbelievable. I bought a large tub to go home and its not cheap, the freezer was not orderly so I was ridiculed as I chose the wrong flavour and the attitude of the young girl was just terrible I paid and she turned her back and didn’t even say thanks. Its a great company but staff are everything and this girl was poor!

After reading the reviews, we were excited to visit this restaurant but were ultimately let down by the customer service. My daughter ordered the smarties waffles, which looked amazing upon arrival, but the fresh cream was sour. We informed our server, who offered to replace the cream with an extra scoop of ice cream, which we declined as it would not have been eaten. However, the server did not take the waffle back to remove the cream or offer a replacement. We had to request a take-away box in order to remove as much cream as possible ourselves. While we understand that cream can go bad, the lack of effort to make it right was disappointing and reflected poor service.