Telefon: +33243499000,+33243492200
Adresse: 7 RUE DU MARCHIS, 53000, Laval, France
Stadt: Laval
Menü Gerichte: 13
Bewertungen: 1859
"Very beautiful building, the place is magnificent but the service is not at all up to the classification and even less the price. At 350 euros the boudoir suite is very beautiful but lacks a small living room, especially since a space is free and has no use. Empty and unplugged mini bar. Only one bathrobe available, we had to ask for a second one. Only a thumb dispenser dispensing a cleanser which acts as a shower gel and shampoo is available. No conditioner, even if you ask, no bottle opener, no shoe horn, no iron, no toiletries which is unthinkable for a 4* hotel. Same for a 4* hotel at 350 euros per Night, no porter, no umbrella available On our arrival, a pleasant receptionist (unlike one of the two waiters in the restaurant who is really anything but welcoming and really doesn't make you want to come back! . Clean place. As for the catering, it's simply catastrophic... a special roasting buffet evening was offered. What a disappointment to see what was on offer. Three meats that have nothing to do with grilling, more than basic starters (grated carrot, tomato, a little cold meats , and side fries. We made our comments following the dinner as well as upon our departure (because out of 4 people, three had a terrible night following very poor digestion... but no surprise for the people we visibly saw, which is a shame because the place is magnificent but you only come once, you don't get fooled twice... plus the publicity is quickly done unfortunately... This place could be magnificent, Laval being a pretty city, this establishment could attract a large number of people but for that, we really need to review the service and the catering, it is inevitable."
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