Telefon: +442088922369
Adresse: 107 St Margarets Road Twickenham, Greater London TW1 2LJ, TW1 3EE, United Kingdom
Stadt: Twickenham
Gerichte: 8
Bewertungen: 2654
"Disappointed. Pretty mundane food, over priced and unclear menu and charges. I thought I was ordering short ribs and turned out to be a burger. We had unexpected extras charged on our bill which wasn’t made clear. Not a great feeling. We ordered a chicken Caesar salad with asparagus and it came without asparagus and we were charged £4 extra for the chicken! ‘ can you see any asparagus in the photo? ‘Do you want your burger with or without bacon?’ This presumably means ‘would you like to order bacon as a extra?’ as we found out when we got the bill with a bacon charge added. When I queried with Katarzyna she said she had asked if we would like extra bacon this was not true! You must sell clearly and make it known what will be charged. A simple pub lunch with 2 drinks for 3 adults and 2 children without starter or sweets came to £80. I will skip lunch here next time and do my weeks grocery shopping instead! I paid a cash tip, but, as I had my focus on the extras charged on the bill), didn’t see the 12.5 service charge addition as it’s easily missed as the total is in much larger print. So I paid a double tip by accident. I am happy to tip but it should be my decision and not forced upon me."
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