Sugar Boat - Speisekarte

30 Colquhoun Square, Helensburgh I-G84 8AQ, United Kingdom

🛍 Cafés, Seafood, European, Vegetarian

4.5 💬 3650 Bewertungen
Sugar Boat

Telefon: +441436647522

Adresse: 30 Colquhoun Square, Helensburgh I-G84 8AQ, United Kingdom

Stadt: Helensburgh

Gerichte: 35

Bewertungen: 3650

Webseite: https://www.sugarboat.co.uk/

"Busy restaurant and a disappointing start ending up at the worst table in the restaurant beside the hatch where all the dirty dishes are dumped. If booking I would suggest adding a note not to get this table for dinner. 2 steak meals were warm at best and despite being sent back only the plate came back with more heat. One other meal was good and enjoyable. Great server who was helpful and tried to negotiate an adjustment to the bill at the end of the meal which started off with an odd suggestion for a reduction to the overall cost but we got there in the end. No discussion with management, who didn't seem to want to deal with any difficult conversation, but the bill outcome and complimentary round of drinks helped with a disappointing visit. Staff serving tables were great and to be commended for taking on responsibility that would I would have suggested should have been handled by the duty manager."

User User

Top-class food. great selection of cocktails. beautiful evening.

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Bewertungen

GGCar
GGCar

Enjoyed a lovely meal, good menu options and good range of cocktails.


User
User

A bit disappointed not as good as it usually is however itWon’t stop us coming back.


CissieM
CissieM

Great night out. Lovely food. great ambience. Staff very helpful. Would highly recommend Sugar Boat


User
User

Great welcome, no issues to the table and good attention to detail. Only issue was the noise level hence the 4 stars otherwise great.


User
User

Enjoyed a fantastic lunch with top quality food and beautiful interior. So close to Helensburgh Central station, it’s perfect for a visit and thoroughly recommended.


User
User

dinner for dinner. exceptional eating served by very friendly, professional staff. no late arrive on food, but given enough time to not feel hastened. incredibly brilliant art to start hogmanay. highly recommended. great place!


User
User

service and attention were good and it is a nice place disappointed with decisions taken from the menu, although efforts were made to correct. more options, especially vegetarian options would be better. eating was something above the price, while it served as a high standard, it was a disappointment for the palette with a persistent aftertaste. overall, it was a sufficient experience, although not one I would rush back.


User
User

in the presentation of an extensive gift voucher to pay our bill, our benefactor has lost a lot of money because our voucher has not been used in full scope and the renaming was not allowed to be used as a drinking money. the manager could not explain where the outstanding balance went. my advice, they don't buy a gift voucher for the sugar boat and I doubt if I returned to this establishment. Although the food and service was excellent, the customer service needs an enormous improvement. e. j. doherty


Jaye
Jaye

Busy restaurant and a disappointing start ending up at the worst table in the restaurant beside the hatch where all the dirty dishes are dumped. If booking I would suggest adding a note not to get this table for dinner. 2 steak meals were warm at best and despite being sent back only the plate came back with more heat. One other meal was good and enjoyable. Great server who was helpful and tried to negotiate an adjustment to the bill at the end of the meal which started off with an odd suggestion for a reduction to the overall cost but we got there in the end. No discussion with management, who didn't seem to want to deal with any difficult conversation, but the bill outcome and complimentar...

Kategorien

  • Cafés Charmante Cafés bieten eine Vielzahl von frisch gebrühten Kaffees und Tees, zusammen mit leichten Snacks, Gebäck und Desserts. Perfekt für einen morgendlichen Energieschub oder einen nachmittäglichen Genuss in einer gemütlichen Atmosphäre.
  • Seafood Tauchen Sie ein in die frischesten Fänge des Meeres mit unserer Meeresfrüchte-Auswahl, die exquisite Gerichte mit hochwertigem Fisch und Schalentieren bietet. Genießen Sie den Geschmack des Ozeans in jedem Bissen!
  • European
  • Vegetarian Freuen Sie sich auf unsere lebhafte Sammlung vegetarischer Gerichte, die mit den frischesten Grünen, reichen Aromen und herzhaften Gewürzen zubereitet werden. Genießen Sie einen gesunden, köstlichen Teller, der die besten Zutaten der Natur feiert.

Ausstattung

  • Amex
  • Beer
  • Cafe
  • Wine

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"Decided on drive and dinner with my elderly Mother and opted for Helensburgh and The Ruby having been there in the past (last time about 2 years ago certainly) and found it to be excellent then. Not the case this time. Arrived just before opening and stood with a little family of 3 waiting to get in. Door opened at 5pm and we were, at that point, the only 2 occupied tables in the restaurant. We were told the window seat we took would need to be back for 7pm as it was reserved, not a problem. Orders taken just after 5pm for 1 starter, 2 mains with rice, drinks of 1 latte and 1 soda water with blackcurrant. The drinks came within minutes as did the prawn cocktail starter. Prawn cocktail was generous portion but had no flavour whole thing was watery. This was cleared from table about 5.15. Sitting at a table with no food about 5.30 a waitress asked us would we like to order anything else? Reply being we’d just like our mains please. By 5.45 still no food and other diners tucking into their main courses despite arriving after us. My Mum still hadn’t eaten a thing as she was ordering a main and planning a dessert . By 5.50 I decided to ask where food was and if it wasn’t ready we were paying for the drinks and one starter and leaving. I approached a waitress and was told the food “wouldn’t be long now” .. remember we’d to vacate table by 7pm. I honestly don’t think the order for our mains had been passed to kitchen until I asked. I returned to table and my Mum and me decided to pay for what we’d had and go so asked waitress for bill as we’d waited 55 minutes by then with no signs of the food. Before leaving I went to the bar area and asked to speak to the manager. Eventually the manager came over. I voiced my concerns about the time we’d waited and was met with complete disinterest and excuses.. “the restaurant is busy” (it was 50% full at this point) , if they struggle to cope at 50% I dread to think how they manage when it’s full. Then she said “the majority of people don’t complain” .. not really a great selling point is that ??? Apparently the lady was the owner and couldn’t have been less interested in the valid point I was making. We sat almost an hour with my mother having no food . Bad enough but the level of apathy and disinterest was surprising for what was once a gem of a restaurant (I believe it’s changed hands since my last visit) Certainly won’t be going back and I’d advise others to spend their time and money on a different restaurant in Helensburgh deserving of both of those and custom welcomed and appreciated"