Telefon: +441600713612
Adresse: Skenfrith, Monmouthshire, United Kingdom
Stadt: Monmouthshire
Gerichte: 8
Bewertungen: 198
"My wife and I stayed here for a night during a recent business trip. The setting is absolutely beautiful with views and local walks that are amazing. Check in was a bit hit and miss and not a great experience (I recall that the guy checking us in said they were short staffed) The welcome wasn’t particularly warm and the journey to our room a little perfunctory. The room itself was charming in an old fashioned was fairly spacious and had a good bathroom. The bar and restaurant experience was disappointing in general. There was no shortage of staff but none seemed particularly interested in helping us or smiling greeting. They did warm up once we made an effort to talk to them and my feeling is that they may have been lacking experience or confidence. The menu was good and the food was delicious and served well. Check out was similar to check in, in that there was nobody at the desk and when I did find somebody the service was functional at best with no goodbye’s etc. All in all it was a pleasant stay but could have been so much better with warmer greetings and better service at both entry, exit and bar restaurant."
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