The Captain James Lang

97-99 High Street, G82 1LF, West Dunbartonshire, United Kingdom

🛍 Cafés, Pizza, Mexican, Seafood

3.5 💬 3143 Bewertungen
The Captain James Lang

Telefon: +441389742112

Adresse: 97-99 High Street, G82 1LF, West Dunbartonshire, United Kingdom

Stadt: West Dunbartonshire

Menü Gerichte: 11

Bewertungen: 3143

Webseite: https://www.jdwetherspoon.com/pubs/all-pubs/scotland/west-dunbartonshire/the-captain-james-lang-dumbarton

"Name of Pub: The Captain James Lang Date Visited: 26-07-2021 08:00 Receipt Number: 45/4600 Bill Amount: 27.65 Feedback: When the meal I ordered arrived the egg was missing when I pointed it out to the server he asked me was I sure I ordered the large mixed grill it came back with one solid egg and still missing 2 onion rings when I pointed this out he said he would send it up again to the kitchen as the others we’re almost there meal I declined and asked for a refund was refunded the meal money but charged for a hot chocolate I would not have had if not waiting for my meal so I am now leaving your restaurant hungry and having to make my self something to eat when I get home this has been a really disappointing evening for me and both my family members Complained to duty manager nothing was done about it complained to Wetherspoon direct here is there answer..... Dear Mr Hendry, Thank you for contacting Wetherspoon Customer Service. I am very sorry to note your disappointment on your recent visit. Comments of this nature should always be raised with the manager on duty, during your visit. Our management teams are there for you to resolve any issues there and then, to ensure your visit is as enjoyable as possible. If you do not feel satisfied with how the manager on duty at our pub handled your complaint, we would recommend contacting the pub and liaising with the Pub Manager. Contact details for our pubs can be found on our website. We have taken note of your comments, which will be shared with the Area Manager for the pub. We really appreciate your feedback and hope you will visit us again soon. Thank you again for getting in touch, we will now consider this matter closed. Best wishes, JD Wetherspoon, Customer Service so you are wasting your time making a complaint Wetherspoon don’t care awful customer service"

Ganze Speisekarte - 11 Optionen

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Pizza

Fischgerichte

Salate

Stephenkbckbc Stephenkbckbc

Arrived yesterday at 4.30. Order at table taken immediately. Food and drinks within 10 minutes. Excellent service. Excellent fish and chips. Excellent staff and very clean. My favourite Wetherspoons by miles. The 30 mile round trip well worth it.

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Bewertungen

TrailBlazer812770
TrailBlazer812770

We went to this pub restaurant for a quick bite only to find out the chef is not mastered the art of the microwave and over good everything including the Coke which was very watery in run down useless to say the least the charge like a wounded bull and you'll have to wait a long time for the service to so will not be returning in this lifetime


Fearless00297780190
Fearless00297780190

It’s been a few years since I last made a visit and I was really impressed! The staff are very professional and attentive! We live locally so will definitely be popping back in soon! We are in the process of building family holiday lodges and will definitely be recommending families to go as it’s excellent value for money! Huge choice on menu and the foods decent!


williammF7651SV
williammF7651SV

Fantastic service Great friendly staff But having to cue for a coffee, only one machine working very slowly, lots of people complaining staff trying their best. Wetherspoons seem to be running down these aged coffee machines, but whilst you do, you are loosing customers. I recommend this place highly if coffee machine works, if not head for your breakfast somewhere else Speisekarte ansehen


Sunshine57170571432
Sunshine57170571432

when i arrived, they cleaned table on top, after they cleaned table, i went over sides of table with Bac Wipes filthy round edges of tables, need to clean all over table, they say need to wear masks when cleaning not getting done right, CLEAN TABLES PROPERLY, NO SHORT CUTS PLEASE, puts me right off, even take my own cutlery as i have had dirty cutlery, sorry have to be honest,


MarkJones1967
MarkJones1967

I couldn’t rate this place anymore higher. I paid a visit last week, it was pretty busy even with the restrictions being followed, had a great atmosphere and all the staff were brilliant. In particular two of the staff were outstanding. The bar tender named Olivia with the black hair and the security boy on the door. A credit to the bar and to the pub. Keep up the great work folks. Would definitely highly recommend


Helen2571
Helen2571

Something has changed here, now on our 4th visit and each time food has been great but staff have also been amazing. Won’t lie over time it hasn’t been great here but keep doing what you’re doing guys as you are nailing it and beating your competition hands down. We will be coming back as not only do we know what we’re getting but we can afford you!! Recent local other restaurants are not matching the current financial crisis but their standards have dropped see you soon!! Speisekarte ansehen


allanj68
allanj68

I ate in here on Tuesday 16 August, and decided to go for a baked potato with tuna mayo. When it arrived rather a tad too quickly for my liking it was an average sized portion with an equally modest amount of filling. There was no margarine or butter on the potato to give it some moistness. I' gonna give this a place now used to be good but has rapidly gone downhill. My eatery of choice now is the superb Tikka Fusion Indian takeaway in Bellsmyre. Massive portions, tasty dishes, excellent value for money, great lively atmospheeand some of the best staff you could ever hope to meet.


jimdX78LB
jimdX78LB

Awful. We know it's a Wetherspoons,and therefore an atmosphere vacuum already,but you would think that it'd be possible to get a pint that doesn't either taste of soap,metal,or some other horrible thing. I ook one back and the fella immediately offered me something else.so that's good. However, I disnt expect the second pint ro also taste off. Tennents is almost always reliable everywhere. Not in here. We had avoided Wetherspoons pubs all through covid on principle,ad rhe owener is a horrible man.we only went back in as the Counting House is obviously more expensive. We shouldn't have. If we do go back itl be bottles,cans or spirits only as the beer lines are not cleaned or looked after prop...


David
David

Name of Pub: The Captain James Lang Date Visited: 26-07-2021 08:00 Receipt Number: 45/4600 Bill Amount: 27.65 Feedback: When the meal I ordered arrived the egg was missing when I pointed it out to the server he asked me was I sure I ordered the large mixed grill it came back with one solid egg and still missing 2 onion rings when I pointed this out he said he would send it up again to the kitchen as the others we’re almost there meal I declined and asked for a refund was refunded the meal money but charged for a hot chocolate I would not have had if not waiting for my meal so I am now leaving your restaurant hungry and having to make my self something to eat when I get home this has been a r... Speisekarte ansehen

Kategorien

  • Cafés Charmante Cafés bieten eine Vielzahl von frisch gebrühten Kaffees und Tees, zusammen mit leichten Snacks, Gebäck und Desserts. Perfekt für einen morgendlichen Energieschub oder einen nachmittäglichen Genuss in einer gemütlichen Atmosphäre.
  • Pizza Tauchen Sie ein in unsere perfekt gebackenen Pizzen, zubereitet mit handgeworfenem Teig, reichhaltiger Tomatensauce und einer Mischung aus Gourmet-Käsen. Jede Scheibe platzt vor frischen Belägen und sorgt für einen köstlichen Bissen jedes Mal. Speisekarte ansehen
  • Mexican Authentische mexikanische Aromen erwarten Sie mit heißen Fajitas, herzhaften Tacos, pikanten Enchiladas und frischem Guacamole, alles zubereitet mit reichen, traditionellen Gewürzen und serviert mit lebhaften Beilagen. Genießen Sie eine Fiesta auf Ihrem Teller!
  • Seafood Tauchen Sie ein in die frischesten Fänge des Meeres mit unserer Meeresfrüchte-Auswahl, die exquisite Gerichte mit hochwertigem Fisch und Schalentieren bietet. Genießen Sie den Geschmack des Ozeans in jedem Bissen!

Ausstattung

  • Wifi
  • Takeout
  • Speisekarte
  • Seating
  • Menü
  • Visa Card

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"live before place and always used to go. was impressed twice recently and both males less than by service. the first time with two friends to lunch and we came and stood under the sign for about 10 minutes, which said to wait to sit. After we were not recognized, we chose our own table and set ourselves. we had to approach 15 minutes, we were just going. as usual, eating was great, which always seems easy to make for the service and convince us to give them another try. in the next week with another group of friends returned to dinner, I said to them, I wasn't thinking about as service was recently bad, but we couldn't get a reservation elsewhere and the others wanted to go here. When I arrived a few minutes after the rest, my friend said to me, she thinks they should have listened to me when the girl she was sitting was really rude. for the first half of our night was the girl that was with us, quite short, and I would say a bit of a bad attitude, very crisp. once smiled, barely looked up and almost bark asking about orders to us. After they left at a point table, we talked to each other, we should ask to speak to a manager, as you were terrible. whether she had overheard us or just had a heart change, it was like at night and day from then. so smiling and chatting and bending back to give good service. because they mask up and his hard to see faces I was really asking it was another girl who had taken over, but I'm 99 sure it was the same girl just a fresh job. as mentioned above, eating is always done very well to the kitchen staff. it's a shame that the service is just what he was earlier and out discussions with others I am definitiw not the only person who thinks that. lorimers has a real opportunity, as I think that the opposite has no good restaurants, so it's a shame that they let themselves down when I'm so often I would try differently before I book here."