The Chatterbox - Speisekarte

14 Dee Street, AB31 5ST, Aberdeenshire, United Kingdom

🛍 Cafe, Soup, British, Scottish

4.1 💬 1555 Bewertungen
The Chatterbox

Telefon: +441330822326,+441330824592

Adresse: 14 Dee Street, AB31 5ST, Aberdeenshire, United Kingdom

Stadt: Aberdeenshire

Menü Gerichte: 10

Bewertungen: 1555

Webseite: http://www.shakesncakesatthenile.co.uk/

"Knowing this cafe well I am disappointed to be treated in the following manner after suggesting to one of my colleagues to meet here for a meeting and a coffee. My colleague 's understanding is limited and just needs a moment for explaination as they originate from a different country with English not as their first language. Imagine my surprise and which turned to disgust at the way we, as customers were treated when my colleague 's understanding was a little different and I was in the process of trying to explain. Due to my colleague having English as an additional language and for the purpose of the meeting they like to sit closer when I 'm explaining areas of the meeting to help their understanding. They moved a seat closer which unfortunately blocked a walk way and also where other chairs could not be used on a different table. (At this point this was not directly affected any other customer). I 'd like to state at this point I was aware and was in the process of encouraging an alternative and trying to help my colleague understand why we would have to rethink this. I also am very mindful that with English as an additional language this would take a little longer. Within minutes of my colleague sitting and before I could get a chance to rearrange or explain the difficulty of sitting where she needed too what I can only describe as an irate looking lady came storming out of the kitchen her words were not polite we were publically humiliated and told off with the following we can 't have the seat there and we 'd have to move it back as we were blocking the walkway . This lady 's mannerism 's were nothing but rude, passive agressive and quite frankly embarassing. This was in front of other customers. If you think that it 's clever to humiliate your customers in that manner when a mere quiet and polite request in a calm manner would have had the same result you are sadly mistaken. Your customers need to feel respected, warmly welcomed and accomodated. You made us feel unwelcome and unrespected. Your lovely waitress ensured we were able to be reseated. I 'd have a good look at how this was handled and regardless or whether this review is directed to the Owner or an Employee you need to ensure that this type of behaviour doesn 't happen to anyone else regardless of their background. Unlucky for you that I experienced this and lucky for you that my colleague doesn 't appear to have been phased by your clear disrespect. I am local. I will be sharing my experience with anyone who will listen. This is sad as I would like to praise the young lady who served us and accomodated us by assisting us to move to a larger table it was very apparent that our previous encounter had been noticed and this poor young lady was embarassed. This review is not directed at her whatsoever. I have always promoted what I thought was this lovely little cafe the food has always been lovely and I have never encoutered such rudeness. If you can 't work with people perhaps you shouldn 't work in hospitality. I will return again and do not expect to receive such an antiquated attitude and intolerance to other people and customers. Think before you act I 'd say read the situation and observe a little I appreciate that where the chair had been placed was not suitable I don 't appreciate being angrily spoken too and then publically humiliated unecessarily."

Ganze Speisekarte - 10 Optionen

Alle Preise sind Schätzungen auf Menü.

Suppen

Beilagen

Gemischte Spezialitäten

Nachspeise

Hähnchen

Asiatisch

Indisch

Ken Ken

I had a great experience at this cafe. The coffee was excellent and they also had delicious cake. Plus, they are dog-friendly!

Adresse

Karte anzeigen

Bewertungen

Eden
Eden

Takeaway coffee and hot chocolate with 2 lovely rock cakes. Efficient and friendly service and the cafe seemed to be well-patronised. Great little place.


User
User

My wife and I stopped by The Chatterbox for a quick lunch and were impressed by the fast and friendly service, as well as the delicious food. Highly recommended.


User
User

We visit this restaurant every year when we come to Banchory, and the food is always delicious. The soup is consistently excellent, and the toasted ciabatta is also a favorite. Speisekarte ansehen


Stuart
Stuart

Excellent, tasty food, well priced and very friendly staff. Toilets were very clean which is an indication of how well they look after their premises. Don't miss out on this fantastic cafe.


joyce
joyce

Great food and lovely friendly staff. Also the wonderful thing about this cafe is it's very dog friendly, our dog was given a bowl of water and treats which was much appreciated and we'll certainly be back.


Alex
Alex

They are dog friendly and immediately after sitting down they gave us water and treats for our two dogs. We had ciabattas and soft drinks. Very good quality and good value. Staff were very friendly and attentive. We'd happily go there again. Speisekarte ansehen


User
User

went in just before bonfire night and ordered a hot chocolate and a brownie. Hot chocolate and brownie were super and tasted great, would recommend 100%. This paired with excellent service by the waitresses left me pleased. However we were asked to leave 30 minutes before the advertised closing time and in a rather rude way by the owner. Overall i recommend this cafe to anyone in the area.


Geoff
Geoff

Traditional cafe is the claim. Traditional in the worst possible way in that their service to us is set in the 1950s when the customer was never right. A good maxim for a modern business is to give the customer what they want and when they want it. OK so we entered the cafe at 12.05 and the breakfast menu was no longer available. Surely though, asking for three rashers of fried bacon inserted into a breakfast roll was not asking too much. But… here it was! A bacon roll is on the breakfast menu and we were five minutes too late! I’m afraid we left never to return. It wasn’t a case of, “we don’t have any rolls left,” or “sorry our lunch chef can’t fry bacon” or any lame excuse. It was because...


Ann
Ann

Knowing this cafe well I am disappointed to be treated in the following manner after suggesting to one of my colleagues to meet here for a meeting and a coffee. My colleague 's understanding is limited and just needs a moment for explaination as they originate from a different country with English not as their first language. Imagine my surprise and which turned to disgust at the way we, as customers were treated when my colleague 's understanding was a little different and I was in the process of trying to explain. Due to my colleague having English as an additional language and for the purpose of the meeting they like to sit closer when I 'm explaining areas of the meeting to help their un... Speisekarte ansehen

Aberdeenshire

Aberdeenshire

Aberdeenshire bietet atemberaubende Küsten, historische Burgen und reiche schottische Kultur; typische Gerichte sind Haggis, Räucherlachs und butteriges Shortbread.

Kategorien

  • Cafe Genießen Sie unsere lebendige Cafè-Auswahl, die eine Vielzahl an frisch gebrühten Kaffees, kunstvoll gefertigten Tees und köstlichen Backwaren bietet und mit einer gemütlichen Atmosphäre für ein angenehmes Esserlebnis kombiniert wird.
  • Soup Warme und tröstliche Suppen, um Ihre Seele zu nähren. Wählen Sie aus einer Vielzahl von geschmackvollen Brühen und herzhaften Zutaten, perfekt für eine einfache Vorspeise oder eine sättigende Mahlzeit an einem kühlen Tag. Speisekarte ansehen
  • British Traditionell und herzhaft bietet das britische Menü Komfortklassiker wie Fish and Chips, saftige Braten und herzhafte Pasteten. Entdecken Sie vertraute Favoriten neu, liebevoll zubereitet mit zeitlosen Rezepten und frischen, lokalen Zutaten.
  • Scottish Entdecken Sie die reichen und herzhaften Aromen Schottlands mit traditionellen Gerichten wie Haggis, Rüben und Kartoffeln, neben herzhaften Pasteten und zartem geräuchertem Lachs, die einen authentischen Geschmack des schottischen kulinarischen Erbes bieten.

Ausstattung

  • Cafe
  • Wifi
  • Speisekarte
  • Takeout
  • Menü
  • Seating

Ähnliche Restaurants

The Anchor

The Anchor

New Road, DD10 0HD, Aberdeenshire, United Kingdom

Speisekarte • Pubs • Steak • Seafood • British


"Sunday, 3rd September 2023 – 19:00 Meal: Wine Starters – Main – Coffee My friend and I arrived at 19:00 to a busy but not overfull restaurant without a reservation and they accommodated us upstairs. Menus were produced and we ordered a bottle of white wine and a jug of water. 0rders placed for starters and 2 servings of the Italian style fish stew on the ‘Specials Board’ at 26.99 each. Tomato and chilli with promises of loads of different fish. The toss up was between a steak or the stew (which neither of us would cook at home). The table was dirty and needed wiping – this request was placed 3x on the young waitron who eventually produced a cloth slopping water from a bucket in the corner cupped in her hands where she half heartedly wiped the table with water dripping onto my friend’s lap. Hurried mop up with tissues out of my bag. The white wine was plonked on the table – next to the cooler – unopened and no glasses. Several attempts were made to attract the waitron’s attention. Eventually another bottle was produced opened and we were advised the waitron was under age and not allowed to pour wine. Perfectly acceptable had she produced an opener and the glasses with an explanation I would have been happy to help myself – we understand and appreciate these things. The starters arrived and were delicious! The chef then came out to see us and explained that there was no lobster for the stew – we asked for extra monkfish, he then said there was no monkfish left – but could help us with other white fish and crab claws. He said he was down to the last 2 portions, and he would ensure they were hearty. We were a bit concerned and suggested perhaps we settle for the steak which is always delicious. He assured us we had made the right choice and would enjoy the stew. The stews arrived and were ‘hearty’ if being crammed with the contents of a tin of crab claws is your definition of hearty. The promised ‘rich tomato broth with chilli and garlic’ was a watered down version of what was clearly less than a cup of the original broth left at the bottom of the pot topped with water. It was tasteless – lacking in hint of either chilli, wine, garlic or herbs – having lived in Malta I can assure you I have a deep understanding of Med cooking. I guess we were lucky we didn’t have the salty brine of the crab claws as the broth. It was inedible and we were starving so we kept adding salt and pepper – we were beyond the point of returning the food which was a mistake in hindsight. We skipped dessert – had coffees and left. The meal came to nearly £100.00. This was an expensive lousy experience. We paid a generous tip – because they accommodated us without a reservation. Take aways from the experience: • The restaurant service on a Sunday evening at 19:00 should be as good as it is on a Friday at 19:00 • Being a local and having eaten there several times – it is my first choice for a ‘good’ meal – don’t abuse the luxury of local support. • Train your waitrons to clean tables, by wringing out the cloth and not dripping water on your patrons. • Waitrons (even under aged ones) should at least carry a wine opener, and understand that wine glasses should be produced when delivering wine. • Your chef should know better and never, ever assume he can cut costs by selling the dregs from his kitchen. • A poor dining experience costs you more than you think. We would have ordered dessert, and more importantly returned for a second meal in the next week – WE DIDN’T! I have a friend coming from Ireland in November – do I risk taking her to the Anchor?"