Telefon: +441224622293
Adresse: 13-15 Thistle St Aberdeen AB10 1XZ, UK, Aberdeen City, United Kingdom
Stadt: Aberdeen City
Gerichte: 11
Bewertungen: 7110
Webseite: http://foodstorycafe.co.uk/
"Usually a big fan of food story and have visited regularly for many years but had such a poor experience there today. Headed in to grab some lunch just before the rush to find most of the seats downstairs has been taken. As we were...just two we didn’t want to take up the last large table so we politely spoke to another customer on a small table who told us they we’re just heading off in 2 mins. We perched on the bar stools and were quietly chatting waiting for our table to then have an extremely rude waitress come over and tell us to move. We tried to explain we were just waiting for the small table just metres away for her to tell us very sharply to go upstairs where there were more seats. Again we explained we had visited foodstory lots before and have found upstairs to be chilly and kind of lacking in ambience so would rather just wait one minute for the table the waitress then rolled her eyes, shrugged her shoulders and extremely sternly said “I need this area for deliveries” and stormed into the kitchen. Honestly complexity ruined our day being spoken to like that and we chose to leave to find lunch somewhere else. We stopped to ask the waitresses name on the way out (Annika in the hope that she can get some 1-1 training on her lack lustre customer service skills now before it costs Sandy and his team more loyal customers."
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