The Office Brighouse

Luigis

➤ 138 Westgate, Kirklees, United Kingdom, BD19 5DR

Speisekarte • Pizza • Vegan • Pasta • Italian

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"We booked a table to celebrate my sisters birthday and we were a party of 8 visiting on a Saturday night. To start 2 tomato garlic breads were brought to the table which we didn’t order and were advised that they would be added to the bill. A couple of the starters were ok.. but the pate looked and tasted more like tuna Mayo. These were sent back. Various mains were ordered the steaks were ok, pizzas were salty some had excess cheese and others had no cheese and what looked like raw mushrooms. The spag bol was watery and didn’t really taste of anything and my pasta dish would have tasted better if my 9 year old made it. Also from an Italian that advertise macaroni but get penne isn’t great. Apart from the steaks most dishes were sent back not touched or only slightly eaten. When we advised the staff of our thoughts of the food their attitude completely changed and they were rude. My sister said that they spoiled her birthday night out and the older man said to her … no you spoiled your own birthday. This really is unacceptable when we were giving an honest opinion on the food that we were served. When advising about the spag Bol that my daughter didn’t eat the man said she is just a kid it was fine.. this is how bad it was that my 9 year old that eats anything didn’t eat it. If you are looking for authentic Italian please avoid this restaurant, I have had better and cheaper takeaways."

The Millers Bar

➤ The Millers BarWest Yorkshire HD6 1EB, Brighouse, United Kingdom

Speisekarte • Kebab • Cafés • Mexican • Fast Food

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"Me and my wife popped in for a drink after shopping and realised that Millers had recently been taken over. You can tell the new owners have put some money into the decor and even had a live singer on which was a nice change from before. We had a look at the menu which was small compared to the previous but sounded nice. Unfortunately, from there is where the evening turned sour. I went to the bar to order some food and was left standing waiting to be served for around 10 minutes with staff just ignoring me. I would like to mention I was the only person stood at the bar and three members of staff were there but no acknowledgement. Not even we will just be a minute which I felt was rude. I do understand that they did have large Christmas parties in and most likely were understaffed but still just that they would be a minute would of been nice alternatively hire more staff for busy days before taking bookings. We were told it would be a 30 minute wait for food, which was understandable. It was actually 60 minutes, and when the food arrived, we had to help ourself to napkins and cutlery as we were left. The burger was nice, but the Chicken kebab was cold, and the flatbread was raw, not just a little but really raw. We sent the flatbread back and waited another 5 minutes for a fresh flatbread which again came to the table raw in the middle. The menu also stated Tzatziki but came with Hummus which wasn't pleasant to eat. Overall it was disappointing, I think they need to start thinking of hiring more staff on busy days of the week especially with Christmas around the corner. We both said we won't be returning again for food which is a shame since Millers has always been known for their great customer service and good food."

The Gray Ox

➤ 15 Hartshead Lane, Hartshead, WF15 8AL, Liversedge, United Kingdom

Speisekarte • Pizza • Cafés • Seafood • Fast Food

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"Arrived slightly early for our meal and were shown to our table. The pub was almost empty with just another table occupied and a man at the bar. We were asked for our drink order before we had even sat down. The drinks then took an age to come and we could see them on the end of the bar. What the staff were doing when when there was hardly anyone else in is beyond me. Drinks finally delivered. Menu choices were taken some 10 minutes later and the starters arrived aound 15 minutes later. The scallops were tasty especially the crispy chorizo. My husband had the goats cheese which was served with beetroot puree. He said this was tasteless with no taste of beetroot at all. We then sat and waited for the plates to be taken away, and waited, and waited. We also had no drinks left either so needed to re order. It was at this point I thought I would check Trip Advisor to see if anyone else had complained about the incredibly slow service. How I wish we had checked this before and not whilst sat at the table. The latest review was shocking and we were alarmed to see that the pub had only been given a 1 star rating for hygiene by the council inspectors, with the contributor claiming to have suffered food poisoning from the meal. The waitress finally came after 20 minutes and removed our starter plates and took our drink reorder. Main courses arrived I had the ceasar salad as it was an exceptionally hot humid evening. The salad came served in a bowl which had been heated.!! This meant that the lettuce was somewhat limp however, it was tasty overall but certainly not worth the £15 it cost. My husband ordered the 10oz 32 day aged Sirloin Steak, which cost £27. As he orders steak wherever we go, he does know his cuts of steak and did comment that this was a rather cheap cut of meat and had a lot of gristle in it, to the point he left a good quarter of the steak uneaten. Also, everything was coated in salt. The chunky chips were incredibly salty, so was the steak and even the mushrooms were salted. He ordered a glass of Merlot to accompany the steak and this cost a eye watering £8.75..!! We have been here before, although a long time ago and whether it has changed hands since then, I dont know but although the meal was okay, the atmosphere, ambience and the service were terrible. We had intended on having a dessert as this was our wedding anniversary meal but just decided to pay and leave. The bill was over £80 for 2 courses and 2 drinks each (2 of these were soft drinks). We will not be returning and unlikely to recommend."

The Sun Inn

➤ 94 New Hey Road, HD6 3PZ, Calderdale, United Kingdom

Speisekarte • Pub • Steak • Vegan • British

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"So after booking in for the steak night last Thursday we turned up to the sun inn, where we was greeted by a waitress asking if we had a booking which we confirmed we had. She then went off to get the chef/owner. This is when the experience goes downhill. “I’m sorry we have no steaks” was all he could say. When asked how that was made possible as surely you buy the amount of steaks plus 2/3 to cover the bookings you get he answered that he just couldn’t turn down the business, but he already had the business as we had booked for this? I’m fine with mistakes being made as it happens but this guy was just extremely rude, I even said why don’t you do any 2 mains and a bottle of wine for the same price. “No sorry I can’t do that” to be honest it shouldn’t be me suggesting ideas for an owner to make it up to a customer after making a mistake but this guy wasn’t bothered in the slightest. I never leave bad reviews but when you get left at 8pm with not many other places with spare tables it just didn’t sit right. Simply don’t book in to this place as he might not be able to turn down the business if someone else comes before you"

The Stump Cross Inn

➤ Godley Lane, Halifax I-HX3 6XG, United Kingdom

Speisekarte • Pub • Vegan • British • Vegetarian

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"Thankfully we only went for dinner, or at least we tried. It would seem that the Stump Cross has gone down hill since I last ate there in 2016-ish. The interior now looks very tired, there is tape sticking down carpets, it feels very sparse. All in all, it feels like a down-market Toby Carver but more expensive (and you don’t get any food, more to follow on that)! We went for a Sunday roast however it was just a bog-standard carvery. Not to worry we thought, the menu online seems to imply quite “posh” food. On the contrary, the Sunday offering is variations of carvery meats with vegetables, and a small selection of other less impressive dishes. Ultimately, we both decided on the Yorkshire pudding wrap, containing beef and gravy, with some roast potatoes on the side. I can’t tell you what it was like, because we waiting almost an hour and no food arrived; we had asked several times and were repeatedly told it was coming out in five minutes In the end, we rang another restaurant to ensure availability, and told the waitress to cancel the order and left. I don’t like leaving negative reviews, but my question is, how can it take almost an hour to put some already cooked meat, in a (most likely) already prepared/cooked Yorkshire pudding and put that on a plate of already cooked potatoes the pub was serving a carvery! The nice lady at the bar was sympathetic and waved the cost for the coffee and coke we’d had. Some sort of service recovery there at least? We definitely will not be returning or recommending. Rooms: 1 Service: 1 Location: 1"