Telefon: +442086923193
Adresse: 272 New Cross Rd, London, SE146AA, United Kingdom
Stadt: London
Menü Gerichte: 35
Bewertungen: 6043
"This is not only a review but a message to the manager. I booked my brothers and sister in law’s baby shower here back in October 2023. We requested the garden/patio area as we were a large group including 2 dogs. Our plan was to have drinks and snacks then head to the local park for a gender reveal party where we would pop balloons filled with confetti. However, on this particular day the weather was not in our side, non stop rain. So, we decided to stick around at the pub and have a few more drinks. The rain was just not stopping, we started to consider doing the reveal in the garden of the pub so my brother even ordered about 50 pizza’s, this is on top of the already very large drinks tab. The pizza’s was terrible, sent out undercooked and only sent out 2-3 pizza’s every 10 minutes when we ordered 50 to keep the group full until the weather improved, still we didn’t complain as we realised it was a lot of pizza’s. After discussing with my heavily pregnant sister in law to do the reveal in the pub, I just thought I’d confirm with a member of staff who asked me to ask a manager, the manager at the bar was apparently an assistant who told me they would not allow it because the confetti was to difficult to be cleaned up. Now, I completely get this as it is true. However, I pleaded with this assistant manager, pleaded and explained the situation to her, I asked her to check with her manager who was hanging around the bar listening to the conversation and not stepping up to show some compassion and have some empathy for the situation. I offered to clean up myself, i explained that I would pop the balloon in the very corner of the garden where the rain was slightly seeping through and would be easy to sweep up, but NO! She cold heartedly denied, no compassion at all! A big big shame to this management team for letting down this family and customer who had spent at least 1k in their pub on this occasion. And for what reason, for not wanting to make a customer happy just for wanting to avoid putting some extra elbow grease into their sweeping up of an already old and dingy pub garden. This is what establishments like yours are for, for hospitality! Which you lacked completely on this day! Not even a thank you when leaving for spending so much in your pub, I wish I hadn’t asked for your permission on the balloons and just went ahead and popped them there anyway! Shame on you!"
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Bundles Of Joy
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Kleine Teller
Beilagen
Sunday Roasts
Hähnchen
Sandwiches
Medium 10" Pizzas
Klassische Pizzen
Rosé & Sparkling
Gemüsegerichte
Schinken
Prosciutto: Feiner, luftgetrockneter italienischer Schinken, zart und reich an Geschmack, ideal für Antipasti.
Sauce And Sides
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Grilled Panini And Salad
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Dinner Accompaniments
Festliches Weihnachtsmenü
maya
great sunday roast and waiter elliot was attentive and friendly.
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Bewertungen
Rachael
Great pub on a rainy day in london. Elliot gave us fantastic service and the pizza was delicious
Benjamin
Elliott was brilliant! Friendly, knowledgeable, understanding. Hospitality though and though. Thank you Elliott!
Dave
I only bought a drink and used their facilities. The staff were very helpful as I have mobility issues, as well as a thirst Speisekarte ansehen
lifu
Billy was very good and making sure children have their food and adult have the food that they like and could have. Thank you.
Jason
Elliot, the friendly guy, took great care of me and my friends. He also quickly resolved a problem with my food in a fantastic manner. The bar and pub are exceptional.
Marianne
Such great service from Astrid and Jess!! Food good… Although it would be lovely to see a bit of salad on the plate with burger and chips…it looked a bit basic and scant! Speisekarte ansehen
Chris
The atmosphere at the restaurant was great on a sunny day. The food was very hot, well-prepared, and delicious. It was served with a smile by Billy. I would definitely come back.
Aubra
One of the best roasts I’ve had in south London. We got the lamb sharer for two. Very filling, we ended up taking some food home with us. They also have very good **** Mary’s. Thank you Elliot for the great service
Regysa
This is not only a review but a message to the manager. I booked my brothers and sister in law’s baby shower here back in October 2023. We requested the garden/patio area as we were a large group including 2 dogs. Our plan was to have drinks and snacks then head to the local park for a gender reveal party where we would pop balloons filled with confetti. However, on this particular day the weather was not in our side, non stop rain. So, we decided to stick around at the pub and have a few more drinks. The rain was just not stopping, we started to consider doing the reveal in the garden of the pub so my brother even ordered about 50 pizza’s, this is on top of the already very large drinks tab... Speisekarte ansehen
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Italian Genießen Sie die reichen und vielfältigen Aromen Italiens mit unserem Menü, das klassische Pasta, herzhafte Risottos und traditionelle Fleisch- und Meeresfrüchtegerichte bietet, alle mit authentischen Zutaten und Leidenschaft zubereitet. Buon appetito!
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British Traditionell und herzhaft bietet das britische Menü Komfortklassiker wie Fish and Chips, saftige Braten und herzhafte Pasteten. Entdecken Sie vertraute Favoriten neu, liebevoll zubereitet mit zeitlosen Rezepten und frischen, lokalen Zutaten.
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