Telefon: +441473659573
Adresse: Church Lane, IP10 0LQ, Suffolk Coastal, United Kingdom
Stadt: Suffolk Coastal
Menü Gerichte: 11
Bewertungen: 2999
Webseite: http://www.debeninns.co.uk/ship
"We came here for Sunday dinner. Our table wasn’t ready for 40 minutes as the previous diners hadn’t finished but this didn’t deter the staff accepting more walk ins for dinner. We were eventually shown a table, where my husband noticed pizza, chips and cutlery under the table. We asked a member of staff to sweep under the table where she put the dirty cutlery on the table totally unacceptable. There we sat and sat and sat. My daughter went to the bar and asked a member of staff if they would come and take our order, again we waited and waited. Again my daughter got up and asked if someone would come and take our order. And still, the pub was accepting walk ins! After a 90 minute wait, the starters arrived all but one up she got again and mentioned we still awaiting a starter. Plates were cleared and then we waited and waited and waited. Customers who arrived after ourselves were leaving as they had finished their meals and us, yes we were still waiting. Main course wasn’t worth the wait. Not once did a member of staff come to ask if everything was OK. My daughter went up to settle the bill where they came up with all these excuses, staff changeover, short staffed (if this is the case then don’t accept more walk ins) said they would take off a child’s meal that isn’t the point. Just wanted a good meal with good conversation and good service."
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