Telefon: +441239811816
Adresse: Beach Front, Ceredigion, United Kingdom
Stadt: Ceredigion
Menü Gerichte: 7
Bewertungen: 2672
"I was very much looking forward to my meal at the Ship Inn, Tresaith. I feel it was overpriced and unfortunately not really that nice. The Katsu chicken starter is ridiculously small. I appreciate it’s a starter but 3 tiny pieces of chicken, a piece of lettuce and some spots of sauce on the plate felt somewhat underwhelming when it arrived. I’m surprised they had the courage to allow it to leave the kitchen. Is there no quality check before items leave the kitchen? For £5 I just felt a bit short changed. Subsequently ordered a steak for my main meal, which at £18.50 is not particularly cheap. Again when it arrived I couldn’t help but feel very disappointed with only a few chips on the plate. On a positive note, the chips were very nice indeed, but sadly there weren’t many of them to enjoy. The meal was therefore immediately disappointing and let down by something which could have been easily remedied. Unfortunately the dish just had no real wow factor. Additionally there were not many peas on the plate. It feels like the chef is trying to be posh and go ‘al a carte’ by giving tiny portions, it just seems like the the identify of the menu/restaurant is quite confused. There was also a thick rind of fat running though the steak. I ordered pepper sauce with my meal and a small amount was drizzled over the steak. I paid for this item and felt like I didn’t really receive it. Would it be that difficult to just serve the sauce separately to allow the customer to dip/pour over their meal as required? Sadly it felt like ration week at the restaurant. I was still very hungry when I finished my meal which is disappointing after spending the best part of £27. Again I just felt quite short changed. I don’t want huge portions and I’m not a big eater or a greedy person, but there simply was not enough food on the plate in my opinion. I felt robbed. The staff are very nice people and clearly work very hard- I overheard a kind gentleman (with a beard and glasses serving another family on a table next to me, I felt a bit sorry for him having to explain several times that many of the items on the menu they had requested were unavailable. The family seemed to be running out of options of what they wanted to order from the menu. It was just all a bit uncomfortable and I wasn’t even sat at that table! Must be quite soul destroying for him having to take the brunt of customer dissatisfaction when many of the problems seem to lie behind the scenes and with management. I’m sure the staff do their very best and it was very busy on a hot day but this shouldn’t affect the quality of food. Something is going very wrong here. I feel a bit more attention to detail is needed which could make it a much better dining experience. If much of the menu is unavailable they shouldn’t really be open. It was sadly quite a disappointing dining experience. I really was hoping it was going to be better than it was. One small disabled toilet with people queuing through the restaurant is not ideal although I appreciate not much can be done about this and it must be quite hard to mange. Seems quite unusual to have only one small disabled toilet at the hotel given how busy it gets. If I had arrived in a wheelchair and seen the size of the queue I wouldn’t have been very happy. Why are able bodied people using the disabled toilet anyway? The set up seems a bit strange. If they’re trying be an up market place and charge the prices they do then the food quality needs to reflect this, which generally speaking it did not (apart from the few nice chips! . Kind and hard working sadly staff let down by portion sizes and a menu which sounds much better on paper than in reality. Overall just quite disappointing, underwhelming and overpriced which is not justified in the slightest."
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