Vox Restaurant Bar - Speisekarte

Marlene-Dietrich-Platz 2, 10785 Berlin, Germany, Horsham, United Kingdom

🛍 Beer, Wine, Sushi, International

4.5 💬 3636 Bewertungen
Vox Restaurant Bar

Telefon: +493025531772

Adresse: Marlene-Dietrich-Platz 2, 10785 Berlin, Germany, Horsham, United Kingdom

Stadt: Horsham

Gerichte: 19

Bewertungen: 3636

Webseite: https://vox-restaurant.de

"We stayed in the Hayatt hotel. It was a very hot day more than 30 Celsius, so we reserve a table inside the restaurant with the air conditioning. We came on the right time at 19:30, and led to our table. The waiter came later and took our order. After half an hour we got our drinks and bread. After one hour I catch one of the lady managers, and ask her could she find out what happened to our order, it's more than an hour and no starters and not even edamame... And the people are eating the bread. She promised to check it, and than came to our table saying it's on the way... After another 15 min the sushi came. We ordered simple sushi, nigiri for the kids.. But in the kitchen they insist of putting Wasabi, so the kids couldn't eat it. The edamame came only one portion we order two, so we waited another 20 min to replace the starters... After more than two hours of sitting, finally we saw the manager, he came and ask what are we waiting for? I answered that after more than two hours we only waiting for our MAIN COURSES... He apologized and promised to check.. Again the same story, another 15 min and the main course came : One of the kids already left the table, two chicken in teriyaki sauce which was aggressive salted, one salad bowl which was OK, and my fillet steak who was OK too, I was very hungry after more than two hours. The presentation on the plate is terrible, they put the steak or the chicken in the middle of soup which is the sauce.. Instead of just decorating the plate, or give the sauce on the side. We return the salted chicken, and ask for the bill. I was too angry to deal with it, so my wife went to do it, the manager offered to deduct the drinks, and they did some with the chicken. We left the place after 3 hours.!!! You should ask yourself if you ever ate in Japanese restaurants and got your nigiri or edamame after 75 min? The main problem is they allow people to sit outside,in the Terrace it was full, the kitchen can't handle this amount of guests, and the few tables inside suffered from terrible service. You take this restaurant and put it in another Hyatt hotel in USA, the manager will come to the table : apologize for the terrible experience, the bill is on us, and please take a voucher to give us another opportunity and eat in his other restaurant. In the US they understand in hospitality : Time is money, and The client is always right. You take this restaurant and put it in Japan, the manager will do Harakiri. But this is Berlin, the Manger is not aware of the relations with clients, and the importance of the client experience, he is not working in a privately owned business, and unfortunately do not familiar with the Hayatt strive to provide the best service. It's not the Coronavirus to blame , it's purely bad management and lazy kitchen. It was not my first time in the VOX, but it was certainly the last time. There are in Berlin plenty of good hotels and great restaurants that care about your time and decision to choose to eat in their place."

Speisekarte - 19 Optionen

Alle Preise sind Schätzungen.

VIOLINEYING VIOLINEYING

Delicious . Harmonious composition . All Food has high quality . Convenient ambiance. Well feeling all around.

Adresse

Karte anzeigen

Bewertungen

kmiotekc
kmiotekc

Finding a good restaurant near Potsdamer Platz, the cinemas, and the Philharmonie can be a challenge, as many options are either touristy or fast food chains. Vox, located inside a 5-star hotel, offers high-quality sushi that is both fresh and delicious, although it comes at a higher price point.


Habibi67
Habibi67

It was late, everybody tired but they served me a nice Sushi dish right in the Bar as the restaurant was closed already. Nice! Quality was superb, service excellent. Actually, it is boring to have a meal in a hotel when you have this vibrant atmosphere of Berlin all around. But this one was quite good!


thierrydN8275JP
thierrydN8275JP

Having dinner at the VOX lately was a really sad experience. After the end of several COVID lock downs going to the VOX restaurant was definitely on our to do list. However, it turned out that not only the menu and the quality of what was offered has gotten worse but also the service. We were clearly missing the inspiring composition of before COVID times. And the poor service surely did not make up for our poor experience.


lotrrulzu
lotrrulzu

We enjoyed beautifully presented sushi at a stylish hotel. During our stay at the Hyatt, we decided to dine at the hotel restaurant for our final evening. We were pleasantly surprised with complimentary bread and opted for a large sushi platter to share. The standouts were the sashimi and the salmon seared in a flavorful sauce. The restaurant had a great selection of wines to accompany our meal. The atmosphere was cozy and it was not overly crowded on a Tuesday night.


955shereens
955shereens

Been to Vox while staying at Grand Hayatt, heard about it several times during my stay in Berlin. I was very satisfied with the choices of their menu. They have a diversified sushi menu, I tried many options whether raw sushi or sashimi and were just delicious Very helpful stuff with wide huge bar n comfortable couches to lay on I recommend it for all sushi lovers Didn't try their menue, only sushi but all my friends who ordered steak and Cod were super satisfied I think they just need live shows which will add to the ambiance


parksvisitor
parksvisitor

During our hotel stay, we dined at the restaurant and were impressed with the service and variety of dishes available on the buffet. The food was all delicious. The only downside was that the restaurant didn't open until 7:00 A.M. and had a time-consuming seating process where each group had to be escorted to their table before accessing the buffet. This was a bit frustrating for our large tour group of almost 100 people, as we had an early departure time and had to wait in line for entry at 7:00 A.M. We also visited the bar one evening and had a great time chatting with the bartenders while enjoying our drinks. Overall, a fantastic spot for a relaxing drink or two after a day of exploring.


SSiobhan
SSiobhan

Fish quantity in sushi is ridiculous. Uncreative, violent flavor dishes. No bread has been offered although we had bread plates. Beef tartar sauce ruined the dish. Child dessert contained big whole nuts which were extremely dangerous choking hazard and an unedible, dish soap lemon sauce which left my child very unhappy. Manager didn't care we were unsatisfied. We don't mind if a good restaurant is overpriced sometimes but here it is unjustified and they also don't know anything about service experience and preserving returning clients. Also we caught them with overbilling a dish a different price than shown in the menu. The waiter was very nice. We will not come back. And we will stick to di...


Patrice
Patrice

Friday 21st August: we arrived at the restaurant for lunch. The hostess told us we could sit where we wanted. Outside, off course! (covid19). Then, we waited more than ten minutes and nobody came. I went to see the lady and asked her if we could get the menu. Instead of saying : « oh, I’m sorry for keeping you waiting », she replyed: « yes, off course »! She look iritated. As if I had to feel guilty to have dared to ask for the menu! Then, we waited again about ten minutes. We did not want to spent hours for eating because it was already 2:30 pm and were going to visit the Gemälde Gallerie afterwards. Nobody came. And we can’t say the staff was orverwhelmed by the number of clients to serve....


Theguide1963
Theguide1963

We stayed in the Hayatt hotel. It was a very hot day more than 30 Celsius, so we reserve a table inside the restaurant with the air conditioning. We came on the right time at 19:30, and led to our table. The waiter came later and took our order. After half an hour we got our drinks and bread. After one hour I catch one of the lady managers, and ask her could she find out what happened to our order, it's more than an hour and no starters and not even edamame... And the people are eating the bread. She promised to check it, and than came to our table saying it's on the way... After another 15 min the sushi came. We ordered simple sushi, nigiri for the kids.. But in the kitchen they insist of p...

Kategorien

  • Beer Entdecken Sie unsere Auswahl an erfrischenden Bieren, von knackigen Lagern bis hin zu kräftigen Ales und reichen Stouts. Egal, ob Sie lokale Biere oder internationale Favoriten bevorzugen, wir haben das perfekte Pint, um Ihr kulinarisches Erlebnis zu bereichern.
  • Wine Eine kuratierte Auswahl an erlesenen Weinen aus aller Welt, mit reichhaltigen Rotweinen, knackigen Weißweinen und eleganten Rosés, die perfekt zu Ihrem Essen passen. Genießen Sie das einzigartige Aroma, den Geschmack und die Komplexität jeder Flasche.
  • Sushi Erfreuen Sie sich an unserer exquisiten Sushi-Auswahl mit frischen Zutaten, fachmännisch zubereiteten Rollen und traditionellem Nigiri. Jeder Bissen bietet eine harmonische Mischung von Aromen und verspricht einen echten Geschmack Japans.
  • International Entdecken Sie eine Welt voller Aromen mit unserer vielfältigen Auswahl an internationalen Gerichten, die darauf ausgelegt sind, eine kulinarische Reise über Kontinente hinweg zu bieten, gefüllt mit lebendigen und authentischen Geschmäckern aus der ganzen Welt.

Ausstattung

  • Beer
  • Wine
  • Amex
  • Seating

Ähnliche Restaurants

Cote Brasserie

Cote Brasserie

1 East Street, Horsham RH12 1HH, United Kingdom, RH12 1HL

Seafood • Mexican • European • Fast Food


"So, the first problem was the booking (and the exact same thing had happened the previous time we arrived at this restaurant with an Open Table booking). I had made the booking online and received confirmation both via email and in the OT app, which I could show at the restaurant. When I made the booking very limited times were available: nothing between 11.45am and 2pm, so we assumed the restaurant would be crowded. When we arrived a little before our 2pm booking, it was three-quarters empty and they had no record of my booking. Since the place was largely empty this didn't matter, but on another occasion it might have done. And maybe one reason the place was so empty was that other potential customers had also seen no availability between 11.45am and 2pm, so Cote had no online bookings. Either Open Table or Cote need to sort out what is wrong with their booking systems as it seems that in Horsham at least the systems do not talk to each other. The food was fine, typical Cote just as you would expect, but the service was disappointing. In a largely empty restaurant one might expect efficient and attentive service but we got nothing of the sort. It was hard to get attention from any server and we had to request some items several times. Someone who from her dress was probably the duty manager, spent most of her time lounging or chatting with other staff members rather than making sure customers got good service."