Wards - Speisekarte

39 Earls Avenue, CT20 2HD, Shepway, United Kingdom

🛍 Full, Steak, British, Breakfast

4.5 💬 865 Bewertungen
Wards

Telefon: +441303245166

Adresse: 39 Earls Avenue, CT20 2HD, Shepway, United Kingdom

Stadt: Shepway

Gerichte: 1

Bewertungen: 865

Webseite: http://earlsrestaurant.co.uk/

"Having often dined at Earls in the past we booked what we expected was the Sunday carvery for a party of 12 to celebrate a birthday. We were met by only 1 member of staff who was serving meals, serving drinks to diners, manning the bar and clearing the tables. Apparently other staff had not turned up due to a family emergency. Obviously service was extremely slow but give Nina credit she soldiered on in the face of adversity and did a magnificent job, all with a smile on her face whilst being extremely polite. It must have been very difficult for her as other diners got up and left due to the long wait and another group complained constantly and refused to pay the service charge. We waited an hour for drinks and debated whether or not to leave as it was apparent that our meal would be at least another hour. We skipped the starter as we were all hungry by this time. We were told the main was a ‘plated carvery’ not the buffet we expected. When it arrived the food was not very hot and the portions were not very generous. Not one of the 12 diners received Yorkshire puddings! I’m not a big eater but even I still felt hungry. The deserts although limited in choice were very good. The owner arrived to assist with serving the main course but that was all the help he offered the waitress and certainly no apology or explanation to the diners for the very poor service due to inadequate staffing levels. Having seen the owners appearing on Channel 4’s Four in a Bed and their claims of offering excellent facilities and service I can say that we were all distinctly unimpressed with the service and food. The cost of dining here for 9 adults and 3 children was £321 without a service charge! For serving lukewarm food that we waited for 2 hours for I felt they should pay us for the negative dining experience. I would also remove their board outside stating they offer the best carvery in Folkestone. Would we dine here again most definitely not. Possibly if the hotel and restaurant were in new hands and which could be a possibility in the not too distant future for I fail to see how they can stay in business with such poor levels of service and quality of food."

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Mick Mick

We have just enjoyed a great evening at Earls Restaurant. The food was first class with service and drinks to match. This place is a must for anyone looking to eat in Folkestone, we'll definitely be returning

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Bewertungen

205penny
205penny

Yesterday, we visited this restaurant to enjoy the sunny weather. We decided to sit outside and ordered the fish and chips. The portion was very large and definitely worth the wait. I would love to come back and try it again sometime.


U5786TDvanessas
U5786TDvanessas

Tables weren't set up properly, my niece and I had to move furniture ourselves and lay up the correct number of place settings. Food was good but the event was ruined by sloppy management and lack of empathy to the occasion. Would definitely not recommend booking for an event etc


anyoldiron2
anyoldiron2

We loved the food. My sea bass was cooked perfectly, crispy skin and all ,yum. Jackie’s pork medallions and mash were in a delicious sauce. Chapel down three graces excellent moussey fizz. Soup was good too. Nina was a great waitress. But all a bit quiet today, so no ambience . Entrance needs improvement


kentishmaid
kentishmaid

The restaurant is beautiful and the staff were very attentive and accommodating. We ordered the seasonal pre-Christmas lunch, which was amazing - the portions were large, the food was hot, tasty, and well presented. The restaurant is dog-friendly, as is the entire hotel. We will definitely be staying here in the future.


Martina
Martina

We were in Folkstone for the day and stopped her for a meal before going to see a show at Leas Hall which is quite nearby. Connor greeted us at the bar and served us drinks. He was from Margate where we live so we shared stories about the changes and living in the same town. I ordered the Tex burger and my husband had the Serloin Steak. The food came quickly and was cooked to perfection. Thank you Connor for a great service and compliments to the chef...Will definitely come back if visiting Folkstone again


Mick
Mick

We ordered a High Tea and a Gentleman's Tea as part of a celebration and we were amazed at the quantity and quality of the food we were given. If you are going to opt for the Gentleman's Tea be advised , you'll probably need elasticated waist trousers if you plan on eating everything. The scotch egg (about the size of a cricket ball) was amazing and the homemade chilli jam that accompanied the cheese scone was superb. However, it's not just the food that makes this place so special it's the management and staff too who really do take pride in the work and go out of their way to make you feel welcome. We will be regular customers Thank you Earls.


Tony
Tony

Excellent food as usual. The plates were hot (hooray! Two had confit of duck which was served with beans, carrots and a potato dauphineuse(? . Extra roast potatoes were offered together with red cabbage and extra gravy. Others had roast pork and roast beef with seasonal vegetables (parsnip, cauli, and broccoli together with a pig-in-blanket, stuffing and Yorkshire pudding. As the food was freshly prepared we had to wait a lengthy time but we were talking so it wasn't too bad. There was a lack of staff but we were the only table when we had booked early so again not a problem. I like the friendly atmosphere and the quiet so you can have a discussion. Other couples arrived as we finished. The...


pumpernickel123
pumpernickel123

Upon arriving at the restaurant at the scheduled time, we were informed by the person working at the bar that they were closed and not serving any food. This was a humiliating situation, as I had explained that I had made a booking over the phone. I was questioned about who I had spoken to, which made me feel like I was being accused of lying. If I had been informed that the restaurant was closed when I called, I would have made alternate arrangements for my husband's birthday celebration. I have dined at Earls restaurant multiple times in the past and always had a positive experience before the pandemic. However, it seems that there may have been changes in management since then. As a resu...


W6256OJsusank
W6256OJsusank

Having often dined at Earls in the past we booked what we expected was the Sunday carvery for a party of 12 to celebrate a birthday. We were met by only 1 member of staff who was serving meals, serving drinks to diners, manning the bar and clearing the tables. Apparently other staff had not turned up due to a family emergency. Obviously service was extremely slow but give Nina credit she soldiered on in the face of adversity and did a magnificent job, all with a smile on her face whilst being extremely polite. It must have been very difficult for her as other diners got up and left due to the long wait and another group complained constantly and refused to pay the service charge. We waited a...

Kategorien

  • Full Genießen Sie eine köstliche Auswahl an authentischen Aromen mit unserem sorgfältig zusammengestellten Menü. Verwöhnen Sie sich mit einer Vielzahl von Gerichten, die zur Perfektion zubereitet wurden und für jeden Gaumen etwas bieten.
  • Steak Genießen Sie erstklassige Stücke von saftigen, zarten Steaks, die fachmännisch zur Perfektion gegrillt werden. Jeder Bissen bietet eine Geschmacksexplosion, serviert mit klassischen Beilagen und köstlichen Saucen, um Ihr kulinarisches Erlebnis zu bereichern.
  • British Traditionell und herzhaft bietet das britische Menü Komfortklassiker wie Fish and Chips, saftige Braten und herzhafte Pasteten. Entdecken Sie vertraute Favoriten neu, liebevoll zubereitet mit zeitlosen Rezepten und frischen, lokalen Zutaten.
  • Breakfast Beginnen Sie Ihren Tag mit unseren köstlichen Frühstücksoptionen, die von klassischen Eiern und Pfannkuchen bis hin zu gesunden Smoothies und Joghurt reichen. Perfekt für eine herzhafte Mahlzeit oder einen leichten Morgenimbiss!

Ausstattung

  • Seating
  • Free Wifi
  • Visa Card
  • Television

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