"This cafe has really gone downhill. Food prices have got very high. £2.50 for a small coffee is just silly. Sometimes the cafe is very cold and the heaters are not on. In the back room the doors to rooms where the freezers are often are left open I have just had a meal looking at a mop and bucket in the freezer room with its door open. I tried to shut the door myself; I know why it's always open the catch does not hold the door closed so it just flies open when somebody's been in there. Staff are certainly not as friendly as the used to be. There always seems to be a new person learning the job there.They don't listen to you when you make an order so they often get it wrong. Last time we went they got four things that we asked for wrong. The food, when you eventually get it it, is very nice but the atmosphere has gone downhill since the garden centre took over the cafe once more. Yes the carpet has been cleaned or replaced but the whole atmosphere is dreary. It used to be a nice place to sit down and enjoy your meal and I wonder now whether it's at all worth going. I used to go regularly and have meals there but really now can't afford it and I don't have to put up with the staff not listening when I order things. This is not a grudge review it is an honest review from a person who wishes that this cafe was like it used to be before the garden centre took over running it. They management of the garden centre need to put a lot of effort into making this cafe like it used to be. View all The Enchanted Wood 4.0 81 CafeClosed OVERVIEW UPDATES MENU REVIEWS PHOTOS ABOUT Google review summary Reviews aren't verified 5 4 3 2 1 4.0 81 Reviews Allcooked 7 mushrooms 4 price 4 tables 3 Sort by Most relevant Newest Highest Lowest TimG 13 reviews a day ago NEW Dine in Lunch £10–20 This cafe has really gone downhill. Food prices have got very high. £2.50 for a small coffee is just silly. Sometimes the cafe is very cold and the heaters are not on. In the back room the doors to rooms where the freezers are often …More Wendy D Local Guide·17 reviews·11 photos 3 months ago Dine in Lunch £10–20 What a surprise this café has changed hands recently and what a transformation! The food on offer is next to none and there is a wonderful waitress called Emily who gives the best customer service I've experienced in a long time. …More Chris Bee 72 reviews·9 photos 2 months ago Dine in Other Although this cafe is so much cleaner and more open than it used to be ,I feel they could go the whole way and rrove the tree as it looks dated and old , saying that the cakes and coffee where lovely but the food a little pricy but would go again for the cakes good disabled access but no dogs The Enchanted Wood owner 2 months ago Thank you for your review, well behaved dogs are welcome at the cafe, we are currently looking in to options to renovate the tree tareq sholi Local Guide·58 reviews·18 photos a month ago Nice lunch with friendly staff, we went to the back with kids to avoid antagonising rather genteel looking older people, it was a bit draughty but nice. …More Jo Watson 4 reviews 6 months ago Went with my hubby for lunch and it was the worst meal we’ve ever had. I got a jacket potato which was tiny and hard and the salad with it was brown and withering. My hubby had a burger and chips that cost £10 and he said it was almost cold …More Lex Williams 60 reviews·35 photos a week ago NEW Enchanted lacked charm or hospitality. The staff were so busy chatting amongst themselves to notice we arrived or left. D B Train Local Guide·71 reviews·11 photos a year ago What an absolute gem. Excellent service thank you Vicky great menu. Whatever you order, make sure you get chips they're in a league of their own. Can't praise the food or the service highly enough. Well worth a visit will definitely come again. 3 Richard Kaye Local Guide·90 reviews·85 photos 9 months ago Dine in Breakfast I think the breakfasts are ok but a bit overpriced for what you get over £10 for a breakfast and a coffee. Bearing in mind it's a few rashers of bacon, 1 sausage, 1 egg, half tomato, mushrooms, 1 hash brown, 1 toast and a slice of black …More Richard Robinson Local Guide·315 reviews·168 photos 3 weeks ago NEW Food order wrong, ignored request for no mushrooms. Staff don't listen …More Nigel Downey Local Guide·204 reviews·277 photos 3 years ago The service was excellent and so was the dessert as that's what we went in for with a drink. No complaints here as we enjoyed it so much we will keep popping over for a drink and something to eat. 1 Carol Lumb Local Guide·100 reviews·61 photos a year ago Nice cafe and welcoming staff. Food is good and plentiful. My only downer is that they don't do gluten free nosh. I can eat there, there are alternatives, but it would be nice 1 Ben Drury 6 reviews·2 photos 3 months ago Dine in Lunch £10–20 Super place, super food, super staff especially Emily but don't tell her or her blue head will get too big! Viv Owen Local Guide·181 reviews·4589 photos 2 months ago Dine in Other £1–10 Good range of home cooked food, nice staff, fun enchanted wood theme. Clean and tidy. I especially recommend the homemade scones. Indoor and outdoor seating. …More 1 Christine Geary Local Guide·82 reviews·10 photos 7 months ago Lovely little cafe next to gardrn centre. Spotless with friendly staff . Good selection of food at very reasonable price. 1 Linda Hewer Local Guide·319 reviews·81 photos 2 years ago Having a bit of a drive around today. Stopped here for a light lunch. The cakes looked amazing didn't have room to try one . The coffee was really nice and I ordered the mushroom soup... it was absolutely delicious, the best I have tasted …More 1 The Enchanted Wood owner 2 years ago thank you glad you were happy with the service and food and hope to see you again soon Elaine McGuinness 46 reviews·4 photos a year ago This is a cafe where me and the girls meet up from time to time. The food is always lovely. Its well cooked and nicely presented and the staff are always friendly. Anne Froud 100 reviews·2 photos 2 months ago We went for a coffe and cake, then we went for lunch on our last day The Enchanted Wood owner 2 months ago Thank You Justine Middleton 2 reviews 3 years ago Really disappointed with the quality of food. Had a cappuccino and latte, milk was too hot and coffee was weak. Asked for another shot and the taste didn’t improve instead of a fresh coffee being made, more coffee was added to the old cup …More James Glaves Local Guide·55 reviews·69 photos 4 years ago Proper nice old fashioned British grub. I had a hot beef and gravy tea cake and was awesome. Decent prices. Really fast service. Nice surroundings. Friendly staff. Wide selection of food. 1 Cian playz 4 reviews a year ago Been going for years :D the cafe has been taken under new management and now is awful I don’t want to be negative about this place but I order a hot beef and it came with a fly under the bread and also part of the bread had green wouldn’t recommend this place anymore : sorry Anne Crain 5 reviews 3 years ago A very friendly lovely cafe to eat in. All staff are wonderful and it is good home cooked food. Plus the cakes on offer are scrummy. Best of all no music. Customers chatting away to each other. 2 Kathleen Haigh Huthinson 2 reviews 2 years ago Friendly staff lovely wood decor nice food nicely cooked menu variations available on request easy access enough room between tables to move around we love eating here Louise Le Parmentier 8 reviews 4 years ago Up until today we loved this place! My sin of 3 year old developed a developmental stammer and as with all stammer's it means words are often repeated several times and often loudly from …More 2 Michael Mitchell 1 review 5 years ago Lovely food the young girl who served us was very polite and friendly. Worth every penny and tip. Definitely go again. 1 TimG 13 reviews a day ago NEW Dine in Lunch £10–20 This cafe has really gone downhill. Food prices have got very high. £2.50 for a small coffee is just silly. Sometimes the cafe is very cold and the heaters are not on. In the back room the doors to rooms where the freezers are often are left open I have just had a meal looking at a mop and bucket in the freezer room with its door open. I tried to shut the door myself; I know why it's always open the catch does not hold the door closed so it just flies open when somebody's been in there. Staff are certainly not as friendly as the used to be. There always seems to be a new person learning the job there.They don't listen to you when you make an order so they often get it wrong. Last time we went they got four things that we asked for wrong. The food, when you eventually get it it, is very nice but the atmosphere has gone downhill since the garden centre took over the cafe once more. Yes the carpet has been cleaned or replaced but the whole atmosphere is dreary. It used to be a nice place to sit down and enjoy your meal and I wonder now whether it's at all worth going. I used to go regularly and have meals there but really now can't afford it and I don't have to put up with the staff not listening when I order things. This is not a grudge review it is an honest review from a person who wishes that this cafe was like it used to be before the garden centre took over running it. They management of the garden centre need to put a lot of effort into making this cafe like it used to be. View all The Enchanted Wood 4.0 81 CafeClosed OVERVIEW UPDATES MENU REVIEWS PHOTOS ABOUT Google review summary Reviews aren't verified 5 4 3 2 1 4.0 81 Reviews Allcooked 7 mushrooms 4 price 4 tables 3 Sort by Most relevant Newest Highest Lowest TimG 13 reviews a day ago NEW Dine in Lunch £10–20 This cafe has really gone downhill. Food prices have got very high. £2.50 for a small coffee is just silly. Sometimes the cafe is very cold and the heaters are not on. In the back room the doors to rooms where the freezers are often …More Wendy D Local Guide·17 reviews·11 photos 3 months ago Dine in Lunch £10–20 What a surprise this café has changed hands recently and what a transformation! The food on offer is next to none and there is a wonderful waitress called Emily who gives the best customer service I've experienced in a long time. …More Chris Bee 72 reviews·9 photos 2 months ago Dine in Other Although this cafe is so much cleaner and more open than it used to be ,I feel they could go the whole way and rrove the tree as it looks dated and old , saying that the cakes and coffee where lovely but the food a little pricy but would go again for the cakes good disabled access but no dogs The Enchanted Wood owner 2 months ago Thank you for your review, well behaved dogs are welcome at the cafe, we are currently looking in to options to renovate the tree tareq sholi Local Guide·58 reviews·18 photos a month ago Nice lunch with friendly staff, we went to the back with kids to avoid antagonising rather genteel looking older people, it was a bit draughty but nice. …More Jo Watson 4 reviews 6 months ago Went with my hubby for lunch and it was the worst meal we’ve ever had. I got a jacket potato which was tiny and hard and the salad with it was brown and withering. My hubby had a burger and chips that cost £10 and he said it was almost cold …More Lex Williams 60 reviews·35 photos a week ago NEW Enchanted lacked charm or hospitality. The staff were so busy chatting amongst themselves to notice we arrived or left. D B Train Local Guide·71 reviews·11 photos a year ago What an absolute gem. Excellent service thank you Vicky great menu. Whatever you order, make sure you get chips they're in a league of their own. Can't praise the food or the service highly enough. Well worth a visit will definitely come again. 3 Richard Kaye Local Guide·90 reviews·85 photos 9 months ago Dine in Breakfast I think the breakfasts are ok but a bit overpriced for what you get over £10 for a breakfast and a coffee. Bearing in mind it's a few rashers of bacon, 1 sausage, 1 egg, half tomato, mushrooms, 1 hash brown, 1 toast and a slice of black …More Richard Robinson Local Guide·315 reviews·168 photos 3 weeks ago NEW Food order wrong, ignored request for no mushrooms. Staff don't listen …More Nigel Downey Local Guide·204 reviews·277 photos 3 years ago The service was excellent and so was the dessert as that's what we went in for with a drink. No complaints here as we enjoyed it so much we will keep popping over for a drink and something to eat. 1 Carol Lumb Local Guide·100 reviews·61 photos a year ago Nice cafe and welcoming staff. Food is good and plentiful. My only downer is that they don't do gluten free nosh. I can eat there, there are alternatives, but it would be nice 1 Ben Drury 6 reviews·2 photos 3 months ago Dine in Lunch £10–20 Super place, super food, super staff especially Emily but don't tell her or her blue head will get too big! Viv Owen Local Guide·181 reviews·4589 photos 2 months ago Dine in Other £1–10 Good range of home cooked food, nice staff, fun enchanted wood theme. Clean and tidy. I especially recommend the homemade scones. Indoor and outdoor seating. …More 1 Christine Geary Local Guide·82 reviews·10 photos 7 months ago Lovely little cafe next to gardrn centre. Spotless with friendly staff . Good selection of food at very reasonable price. 1 Linda Hewer Local Guide·319 reviews·81 photos 2 years ago Having a bit of a drive around today. Stopped here for a light lunch. The cakes looked amazing didn't have room to try one . The coffee was really nice and I ordered the mushroom soup... it was absolutely delicious, the best I have tasted …More 1 The Enchanted Wood owner 2 years ago thank you glad you were happy with the service and food and hope to see you again soon Elaine McGuinness 46 reviews·4 photos a year ago This is a cafe where me and the girls meet up from time to time. The food is always lovely. Its well cooked and nicely presented and the staff are always friendly. Anne Froud 100 reviews·2 photos 2 months ago We went for a coffe and cake, then we went for lunch on our last day The Enchanted Wood owner 2 months ago Thank You Justine Middleton 2 reviews 3 years ago Really disappointed with the quality of food. Had a cappuccino and latte, milk was too hot and coffee was weak. Asked for another shot and the taste didn’t improve instead of a fresh coffee being made, more coffee was added to the old cup …More James Glaves Local Guide·55 reviews·69 photos 4 years ago Proper nice old fashioned British grub. I had a hot beef and gravy tea cake and was awesome. Decent prices. Really fast service. Nice surroundings. Friendly staff. Wide selection of food. 1 Cian playz 4 reviews a year ago Been going for years :D the cafe has been taken under new management and now is awful I don’t want to be negative about this place but I order a hot beef and it came with a fly under the bread and also part of the bread had green wouldn’t recommend this place anymore : sorry Anne Crain 5 reviews 3 years ago A very friendly lovely cafe to eat in. All staff are wonderful and it is good home cooked food. Plus the cakes on offer are scrummy. Best of all no music. Customers chatting away to each other. 2 Kathleen Haigh Huthinson 2 reviews 2 years ago Friendly staff lovely wood decor nice food nicely cooked menu variations available on request easy access enough room between tables to move around we love eating here Louise Le Parmentier 8 reviews 4 years ago Up until today we loved this place! My sin of 3 year old developed a developmental stammer and as with all stammer's it means words are often repeated several times and often loudly from …More 2 Michael Mitchell 1 review 5 years ago Lovely food the young girl who served us was very polite and friendly. Worth every penny and tip. Definitely go again. 1 TimG 13 reviews a day ago NEW Dine in Lunch £10–20 This cafe has really gone downhill. Food prices have got very high. £2.50 for a small coffee is just silly. Sometimes the cafe is very cold and the heaters are not on. In the back room the doors to rooms where the freezers are often are left open I have just had a meal looking at a mop and bucket in the freezer room with its door open. I tried to shut the door myself; I know why it's always open the catch does not hold the door closed so it just flies open when somebody's been in there. Staff are certainly not as friendly as the used to be. There always seems to be a new person learning the job there.They don't listen to you when you make an order so they often get it wrong. Last time we went they got four things that we asked for wrong. The food, when you eventually get it it, is very nice but the atmosphere has gone downhill since the garden centre took over the cafe once more. Yes the carpet has been cleaned or replaced but the whole atmosphere is dreary. It used to be a nice place to sit down and enjoy your meal and I wonder now whether it's at all worth going. I used to go regularly and have meals there but really now can't afford it and I don't have to put up with the staff not listening when I order things. This is not a grudge review it is an honest review from a person who wishes that this cafe was like it used to be before the garden centre took over running it. They management of the garden centre need to put a lot of effort into making this cafe like it used to be."
Calderdale
