No.43 The Coffee House

Staff need training. Very slapdash service. Could be improve with a little thought Not a pleasant experience There is nothing more to say.

Walked in, stood 5 minutes being completely ignored, found ourselves some seats, sat for a further 10 minutes with no acknowledgement until we just walked out again. Our only advice is walk by

I called in for lunch for last Saturday . It was busy but managed to find a empty table. Service at the counter was efficient and friendly the coffee and prawn sandwich were both very enjoyable and really nicely presented. Another pleasant visit.

Friendly reasonably efficient service and good quality food and coffee. Little more than half the price for toasted sandwiches than one expects to pay in most garden centres in Yorkshire these days. It's also probably the best coffee shop in Brighouse but I don't think there are that many for a town of this size.

Called for lunch a couple of weeks ago with my wife. Coffee for two one cheese and onion toastie and one brunch panini. Up to their usual standard I'm happy to say. Staff are always friendly and polite. We have brought the in laws and friends here since we moved to Brighouse and they liked it as well. Never had a bad experience here. Will certainly be making more visits.

I was disappointed with my visit today. Been so looking forward to my visit. The place was over crowded. I ordered a scone and asked it to be warmed .It had clearly been left in microwave to long as went hard .If wanted jam had to pay extra for a minute amount.There was no social distancing. My friend and I had not even got off our seats when a couple who had clearly wanted the seats came and sat at the table before we even left We had still not got up .Table not cleared or cleaned. I would think more control and care would be taken .

We have regularly visited No. 43 for a number of years and have always been pleased with the quality of food and service, however our last two visits, (just before lockdown and this month), have been noticeably different. Our orders were mixed up both times, resulting in us having to reorder “missed” items and our group eating at separate times. Whilst the staff are polite there seemed to be little concern at the mistakes either time. We appreciate that mistakes happen, however the way they are dealt with makes the real difference and we felt disappointed with the level of service on both occasions and have decided that we won’t be visiting again.

Nice cafe inside , ordered a panni , sandwich arrived which i have say was very nice , HOWEVER, the sandwich came with a bit of salad and 3 crisps ! i asked if it was possible to have a few more crisps and it was refused , i was told i could by a full bag if i required more crips, by what appeared to be the manager, HOWEVER on the way out the same person was observed washing a bowl of prawns which were placed in a dish in a sink that was labeled and designed for hand washing only, were the prawns still frozen, who knows ? but why would you put a dish of prawns in a sink for hand washing and leave the tap running ? maybe the cafe could let us know ?

Me and my wife called in after having the debate of using the newly opened big chain coffee shop or supporting a small local business, we got a table in the back room and ordered, whilst sat waiting the door to the rear of the shop was wedged open so my wife got up and shut it much to the delight of 3 other couples in the area, I'm guessing it was the manager(only guessing customer service was zero) who duly came and opened it again, upon doing this was told by another customer it was cold with it open she arrogantly replied we're waiting for a delivery so it had to stay open!! no apology no nothing. 25 minutes later the so called delivery had not been so from now on it will be costa coffee...