East Cambridgeshire
High Flyer

High Flyer

69 Newnham Street, CB7 4PQ, East Cambridgeshire, United Kingdom

Pub • Steak • Vegan • British


"The service was ok, drinks arrived very quickly. The waitress told us to wait before going to queue for our carvery as “there are too many people there”. I went after a bit, took my place in the queue only for another customer to barge in front of me, his friend then barged in behind him and said “I’m with him”. He did have the decency to say to the first guy that they had barged in front of me, and I just said “fill your boots”. The service at the carvery was woefully slow and with a queue of at least 6 people waiting, the chef just walked off into the kitchen. No apology, no explanation, there was another chef filling everything up so I don’t think he’d gone off to replenish supplies. I went back to the table and said I’d wait a bit, and that two people had rudely barged in front of me and the waitress happened to be near us and overheard. She apologised profusely and obviously knew who it was and said that they are “very demanding”. I went back to try again, the people who had barged in front of me were only then being served and then a waitress brought up one of their partners and pushed them in front of me too. I went and had a look at the food while I was waiting and wasn’t impressed so I went back and said to my husband we’d go elsewhere. I went to pay for the drinks and the same waitress apologised again, to be honest I would have expected to be offered the drinks on the house, but although very apologetic we still got charged. Appalling, you couldn’t pay me to try and eat there again"

Lemon Tree Deli Cafe'

Lemon Tree Deli Cafe'

9 Market Place, East Cambridgeshire, United Kingdom

Vegan • Fusion • Western • Vegetarian


"Such a shame! This is a beautiful little deli on the market square in Ely and my partner and I both have family in Ely so we come to visit the city fairly often but the service is such a let down to this establishment!...The sandwiches are lovely but not worth it for the unhappy staff. I had ordered a takeaway sandwich and coffee and only had a dirty look from the member of staff but I thought perhaps they were just having an “off” day so upon receiving my order I cheerily thanked her and wished her a good day to which it was ignored. Not a terrible error but did leave me feeling a little down hearted. However when my partner (who is medically exempt from wearing a mask) on a separate occasion went in to order a couple of coffees he was quite aggressively told to wear a mask and when we explained that he was exempt, he was simply sneered at. Now I truly understand the importance of enforcing health and safety in the climate of COVID however I would expect a professional environment to consider and understand that people do have hidden disabilities which they may not always feel comfortable explaining to strangers nor do they have to! This felt very insensitive and my partner left feeling extremely embarrassed and unwelcome to the shop. I truly urge the members of staff to be a little more considerate in the future to other customers but sadly we will not be returning."