"I was looking forward to a relaxing birthday, so instead of cooking, I decided to order from Bengal Fox. When ordering through UberEats, some restaurants handle their own delivery, which means you cannot track the driver. In this situation, you have to rely on what they tell you. I placed my order at 5:15pm and was informed that the latest delivery time would be 5:55pm. When I called at 5:55pm, I was told it would be an additional 10 minutes. No problem, it was still early. We waited and called again at 6:10pm, 15 minutes later, and were told to wait another 10 minutes. The person who answered the phone then abruptly hung up on me and did not pick up any of my subsequent calls. So, I called from my wife's phone and was informed at 6:30pm that there would be an additional 10-minute delay due to an issue on the motorway. Convinced that the food was not going to arrive, I decided to cancel the order and received a refund from Uber. However, at 7:05pm (110 minutes since placing the order), the delivery driver arrived at my door. Unfortunately, we had already cooked some frozen food for dinner, so we had to turn him away on my birthday."
