Riverside Kitchen - Speisekarte

Ship Lane, CB7 4BB, East Cambridgeshire, United Kingdom

🛍 Pizza, British, Vegetarian, Sandwiches

3.9 💬 4018 Bewertungen
Riverside Kitchen

Telefon: +441353666699

Adresse: Ship Lane, CB7 4BB, East Cambridgeshire, United Kingdom

Stadt: East Cambridgeshire

Gerichte: 7

Bewertungen: 4018

Webseite: https://rbkely.co.uk/

"Problems with staff explaining the menu at point of ordering a meal. We ordered light bites as starters but they came with the main meal. Staff tried to tell us it was our fault as we didn’t specify they were starters! Situation became stressful and conflicting as staff not understanding we didn’t want olives and bread with steak and chips! Came down to an abrupt do you want it or not? We’d already paid over £100 in total so we dithered. This clearly annoyed them as they wanted to get on. After manager arrived money for starters was offered and food taken back. Hate food waster. No apologies but cash flung on table. Maybe some customer service training needed? And an explanation on the menus so that people understand to ask for light byes to be brought first if they are starters. Our experience was spoiled though and sadly we left as soon as possible with a sour taste in our mouths."

Speisekarte - 7 Optionen

Alle Preise sind Schätzungen.

Sean1983P Sean1983P

Worst scampi and chips I’ve ever had!! The mac and cheese had zero taste. Please up your game as the location is lovely.

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Bewertungen

pappilonamour
pappilonamour

Lunch was lovely and fresh and hot .advice from one of the servers regarding my meal in a friendly helpful manner,very enjoyable lunch time


louisegM4164VH
louisegM4164VH

We enjoyed relaxing whilst sitting in the sun and watching the world go by. Lovely spot by the river. Enjoyed the drinks and food. A little pricey but it was lovely. The nachos are amazing.


ALARA00
ALARA00

Very poor value for money on the breakfast menu. £12.95 for an all day breakfast with a small pot of lukewarm beans and a small reheated sausage. You would expect more for the price; better to go to one of the river side pubs instead.


Disneyland14
Disneyland14

This restaurant is situated by the river and offers beautiful views. There is ample seating both indoors and outdoors, and the menu has a wide variety of options from cakes and coffee to filling meals, along with a well-stocked bar. The staff is friendly and creates a pleasant atmosphere.


Thomas
Thomas

Riverside Bar is a modern-style bar beautifully located by the river in Ely, directly adjacent to The Maltings and close to the town park. That said, this is not a place for people fancying anything but national and international lagers, like overpriced Staropramen (which I chose). Service was professional and fairly efficient, in good weather it was nice to just relax looking at the river. But the bar itself is nothing truly special.


Tina
Tina

We had dinner this evening and it didn't start off great. A young girl placed our starters in front of us without asking who ordered what. Then we noticed another young girl with black hair on her phone, not smiling at all. It was very off-putting, especially since it was our first visit here. However, Jessica was lovely and couldn't do enough for us. She was very smiley and chatty. The food was delicious and we will definitely be returning.


N3697ITbeths
N3697ITbeths

Shame as great location but terrible food that tasted microwaved. No flavour. No attention to detail. No table service. Kitchen closed half way through dinner and wasn’t told and weren’t allowed dessert as staff had gone. Focus was clearly more on being a bar as it was loud and full of drunk people. If you’re spending that kind of money on dinner. I don’t expect to queue up at the bar with 20 other people getting jugs of cocktails. Such a shame.


Curiosity35957464343
Curiosity35957464343

During a visit to Ely, I accidentally left my hat behind, but didn't realize it until we were back home in Nottingham. Thankfully, the staff at the restaurant found my hat and kindly sent it back to me. This level of service was greatly appreciated. In addition to the stellar customer service, we enjoyed a tasty lunch with a wide selection to choose from (we opted for pizzas). The staff were efficient and friendly, and the restaurant was located in a beautiful setting. I highly recommend rbk based on our experience.


rcb1234
rcb1234

Problems with staff explaining the menu at point of ordering a meal. We ordered light bites as starters but they came with the main meal. Staff tried to tell us it was our fault as we didn’t specify they were starters! Situation became stressful and conflicting as staff not understanding we didn’t want olives and bread with steak and chips! Came down to an abrupt do you want it or not? We’d already paid over £100 in total so we dithered. This clearly annoyed them as they wanted to get on. After manager arrived money for starters was offered and food taken back. Hate food waster. No apologies but cash flung on table. Maybe some customer service training needed? And an explanation on the menus...

Kategorien

  • Pizza Tauchen Sie ein in unsere perfekt gebackenen Pizzen, zubereitet mit handgeworfenem Teig, reichhaltiger Tomatensauce und einer Mischung aus Gourmet-Käsen. Jede Scheibe platzt vor frischen Belägen und sorgt für einen köstlichen Bissen jedes Mal.
  • British Traditionell und herzhaft bietet das britische Menü Komfortklassiker wie Fish and Chips, saftige Braten und herzhafte Pasteten. Entdecken Sie vertraute Favoriten neu, liebevoll zubereitet mit zeitlosen Rezepten und frischen, lokalen Zutaten.
  • Vegetarian Freuen Sie sich auf unsere lebhafte Sammlung vegetarischer Gerichte, die mit den frischesten Grünen, reichen Aromen und herzhaften Gewürzen zubereitet werden. Genießen Sie einen gesunden, köstlichen Teller, der die besten Zutaten der Natur feiert.
  • Sandwiches Eine köstliche Auswahl an frisch zubereiteten Sandwiches, die mit hochwertigen Zutaten auf handwerklich hergestelltem Brot serviert werden. Perfekt für ein schnelles Mittagessen oder eine sättigende Mahlzeit, steckt jeder Bissen voller Geschmack und Güte.

Ausstattung

  • Seating
  • Free Wifi
  • Live Music
  • Mastercard

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"We were here for a family reunion on Fathers Day. I was going to give 3 stars but having had no response to 2 feedback emails that I sent I have downgraded it. This is the honest feedback that I sent: I’d like to thank you for your help in putting our family meet together. We were pleased with the comfort and ambience of the area where we were sat. We also felt the staff were pleasant and courteous. The meals and the drinks received a mixed feedback. We felt that the vegetables and sauces were very good although a group of 4 were given a small dish of green vegetables to share. Some time later a request for more green vegetables was dealt with but the timing was not good. The fish and chips were commonly well received. I’m afraid that the other aspects of food and drink and most importantly ORGANISATION were poor. When we arrived a waiter came over to take orders of the people that had not placed an advanced order. 2 people at one end of the table asked about the ordered drinks and had to say what they ordered and their order was delivered. I was a little concerned that 2 coffees ordered for the sweets of Peter and Jenny were bought with those 2 drinks but they seemed OK with taking them then and despite all the complaints in this email I don’t want to find fault. At my end of the table the waiter told me that he would come to me with my order but he must have forgotten. Starters were brought for those few that ordered them and a waitress eventually came through to enquire if everyone was OK. I said me and my wife were still waiting for our drinks order. After another 10 minutes someone cam back with the 2 decaf flat whites that we ordered for the end of the meal. Unfortunately the waiter, who was clearly distressed to be told to take them back and bring the correct drinks order, wished to engage with me in a disagreement about where the fault for this lay in front of all my family. This did upset me. Eventually my ale and my wife’s wine was delivered to us – it had taken over 90 minutes to arrive and both the ale was tainted and the red wine not pleasant. In addition the 2 pre ordered drinks were brought for a second time! The poor organisation also meant the meals did not arrive in good time. After nearly 2 hours most people had not had a bite to eat. The meat was very poor. The beef was inedible (very tough) and the poor standards of both meats was fed back to a waitress. By the time that sweets arrived staff was particularly flustered. The sweets came so late that 3 of the people that had ordered ice creams had to leave to catch their train. Again our drinks were forgotten so I asked for the 2 decaf flat whites. These were eventually brought but they were luke warm. My wife felt embarrassed for the staff so she drunk hers anyway as she did not want another accusatory conversation in front of our group. I had to ask for mine to be replaced as I felt that it was unpleasant. That concludes my feedback although I should say that there were other deficiencies. You have been warned!"