HARROW
Kenton Lane Cafe

Kenton Lane Cafe

237 Kenton Lane, HA3 8RP, HARROW, United Kingdom

Cafés • Kebab • Mexican • Seafood


"I found this little gem from a Google search. It’s such a shame that all the decent cafes in Harrow have closed or changed hands. Parking can be a little challenging but I managed to find parking very close by. On arrival I was pleasantly greeted by the waitress and was advised I could sit anywhere. I chose to sit in the far left hand corner table with a good view of the rest of the cafe. I did like the ambiance and liveliness of this cafe. I would say they have the advantage of Wi-Fi but I just couldn’t get it working at all which is highly disappointing. The decor is nice and the place appeared clean. I placed my order with a young lady who was clearly in training as a waitress. I came here for breakfast so I ordered the KLC Special £6.50. I asked the waitress if there was an alternative to chips and she said no. However she asked if I would like Masala chips instead of plain, to which I agreed and request to have Masala chips with my breakfast. I asked the waitress if they had Rooibos Tea to which she looked confused, as most people do, and suggested the Teas they do have. I asked what herbal teas they have to which she was unable to answer so I settled for a simple black tea. When my breakfast arrived, I was visually very impressed. However the egg was lukewarm and the sausages were the worst I have ever tasted. I would go as far to say they tasted “cheap and nasty”. They were completely tasteless and extremely poor quality. During the course of my meal no one came to check if everything was ok until I had finished. I guess this is common with single diners but I find it highly annoying. The young trainee waitress came over to collect my plate and ask if everything ok. I told her the egg was lukewarm and the sausages tasted very bad. I very much doubt this was communicated any further back to the chef or the owners who were present at the time. I was pleased to see they have all their delivery drivers wait outside for the collection of their orders. I was also pleased to see the array of fusion dishes I’d like to try so I’ll definitely be coming back to try them. When I went to settle my bill I was disappointed to see I was charged an extra £1.30 for Masala chips, something which wasn’t highlighted to me when I’m placed my order. Overall my experience was ok because it’s not always about food although it does help to have good quality hot food and be well informed about what is being ordered."

Hakkaland

Hakkaland

364-366 Station Road, HARROW, United Kingdom

Cafés • Asian • Indian • Chinese


"We had a booking here at 1.30pm Saturday for a reunion of friends coming to Harrow from outside of London. The lady that served us with plenty of attitude , warned that kitchen was closing, almost as soon as we ordered food. There was no mention of this when the booking was made. We ordered drinks, about 6 starters and a main each. It was beyond belief that the restaurant expected us to consume this under 30 minutes, as the food was ordered within about 15 mins of being seated and ordering drinks. The lady then brought the bill to us with a further warning that restaurant was closing. We were not even halfway through with the food. We were then compelled to pack the food to take away. We refused to pay service charge which was deducted later as if the owner was doing us a favour. After much argument and unpleasant exchanges, 10% was deducted off the bill with great reluctance. The owner kept justifying their closure time saying that it was known to regular customers in the neighbourhood ? He also said, normally when people start eating at 1, they finish by 1.30 here. We ordered food to a value exceeding £135. The owner's implication was that we gobble up all this food in half an hour ? We are shocked that people with this attitude are allowed to continue business. These guys have not heard of customer service. They are just greedy for getting as much business as possible. They literally dumped the food and bill on us. Non verbal message was to take it and get lost. Our sincere advice to you is to avoid this nasty restaurant at all costs. Hakkaland is a disgrace to Harrow. We hope Harrow Council takes note."