Maidenhead
Taplow House

Taplow House

Taplow House, Berry Hill, Maidenhead, United Kingdom

Cafés • Coffee • British • Ice Cream


"While an impressive building this is a fairly small hotel in terms of room numbers, so it remains somewhere which offers a personal level of service in traditional style. Reception is merely a shelf on the side of the hallway but the staff are welcoming and try to assist with any query. Off the lobby is a nice reception room with a small bar and decent seating, which is a good place to get a casual lunch, or drink late at night too. There’s no lifts in the building, so heavy bags can be a bit of a pain on the staircases but all the communal areas are decorated nicely and in keeping with the rest of the property. My room was on the 1st floor and impressive size wise. There was plenty of space in the main bedroom area with two bedside tables, a desk, separate unit with drink making facilities as well as coffee table with chairs. The room was a traditional design with wooden beams in the ceiling and the creaky floor added to the character. Sleep quality was good with a decent bed and a window which opened rather than air conditioning. Electric sockets were on the floor by the side of the bed and there was no noise from other rooms or outside. The bathroom was spotlessly clean and again, very traditional in terms of fixtures and decor with a shower over the bath rather than a separate unit. Overall it’s a pleasant hotel, certainly acting as a retreat for those wanting a relaxing experience. For the right kind of stay it should certainly be considered. Rooms: 4 Service: 4 Location: 3 Hotel highlights: Romantic, Quiet"

The Olde Bell

The Olde Bell

High Street Maidenhead, Berkshire SL6 5LX, SL6 5LY, United Kingdom

Beer • Hotels • Venues • Seafood


"Don't judge a book by its cover.... beautiful building however this establishment is not customer friendly nor focused!! Woah, what an absolute crying shame, what was once a lovely old English pub filled with atmosphere and happy customers has become an incredible let down of an experiance. Visited yesterday (Saturday 12th August) with my incredibly patient partner to enjoy a few drinks and bite to eat. He went to the bar and purchased our drinks, thought it was odd when he eventually returned baring no real ale for himself which he was looking forward to sup on? He mentioned that all the pumps were not working, no alcoholic beverages in bottles and all that was available was soft drinks.... hmmm, I could see the pain upon his face yet being the person of positivity we opted to remain and tempt fate by ordering food. Off to the chaotic bar he went and placed our food order.... nearing an hour later half the order appeared. We waited for the rest of it to appear, to no avail.... we had noted that other diners were receiving other diners orders and confusion provided by staff was prevalent. My partner went to the bar to inquire as to where the rest of the order was only to be greeted with the demand of his receipt to prove payment by the very same member of staff who took the initial food order! Hmmm not impressed!! I went to the bar to seek remedy....more.uhmming and ahhing by the same member of staff who took the food order... full refund provided by a different staff member, no apology. Ironically there were many other diners leaving the pub dissatisfied with service and lack of available beverages and food quality if/when it appeared. There are evidently training issues which need to be addressed Absolutely zero level of customer service and customers comparing complaints quite openly...... Will not be going back unless I learn of new staff and management team... I can confirm, they cannot arrange a p@@s up in a brewery due to lack of alcohol and competence!!"

At Fredrick's

At Fredrick's

Jazzercise, Shoppenhangers Road,SL6 2, United Kingdom, SL6 2PS, Maidenhead

Wine • Cafés • Seafood • European


"I had attended a family do at lunch through to tea and decided to stay at the hotel, with dinner in the restaurant. Fortunately the meal was included in my room rate as I wouldn't have been happy paying for it. There was a menu in my room so that I could decide on my meal in advance. This arrangement naturally only works if the menu in the room is the same as what is being served in the restaurant, which it wasn't. Having had an entirely carnivorous lunch I thought I should balance my intake by choosing a vegetarian dinner. The sole vegetarian dishes did not appeal so using the restaurant's menu I chose goat cheese mouse followed by pan fried duck breast. I didn't really know what to expect from my starter. It was quite pleasant as a one off but not to be repeated. The duck breast consisted of two fingers of medium rare duck with soggy skin and about 10 grams of vegetables. Discarding the skin the meal was very nice but no help at all in helping me reach my recommended vegetable intake. According to the NHS I should eat at least 5 portions of fruit and veg a day where a portion is 80 grams. After a private lunch and a dinner at Fredrick's I may have reached a total of 20 grams towards my target of 400 grams. There was no option on the menu for ordering side orders of vegetables. I should point out that service was very good. The staff were attentive and cheerful without being too familiar. If I had been paying separately for a two course meal the above would have cost £35."