Maidenhead
The Crown at Bray

The Crown at Bray

High Street Bray, Berkshire SL6 2AH, SL6 2BL, Maidenhead, United Kingdom

Cafés • Asiatic • Mexican • European


"Have previously dined at the Hinds Head which was impeccable from arrival to the end, staff were wonderful and knowledgeable and food was divine. The Crown sadly does not have the same standards. On arrival table was not ready which was fine, waited at the bar and then seated. Staff weren’t overly attentive, very chatty amongst themselves behind the bar. After being seated the service was very slow, we felt like we had been forgotten. It took 30 minutes to take the drinks order after my husband had to prompt staff. We ordered our food whilst the staff were at the table. Bread and whipped butter was delicious, fish cakes very average, heavy on potato lacked seasoning, aioli accompaniment was excellent. Beef blade main, meat was well cooked, fell apart, carrots too al dente, dumpling was raw and just lacked dept of flavour, the whole dish was under seasoned and arrived almost cold. My husband enjoyed his barvette beef and roast potatoes though we had to ask for the garlic butter which was forgotten. Dessert sticky toffee pudding overly sickly sweet and vanilla ice cream grainy and lacking flavour. My husband ice cream trio had the same issues of grainy texture and lacking flavour . Both desserts were inedible , a cartmel sticky toffee pudding and laverstock farm ice cream would have been a better substitute. Throughout dinner, the staff were less than attentive, lacking knowledge and busier chatting between themselves. Do not be fooled by the allure of Heston, he’s obviously too busy to be consider the standards of his no starred pubs! Sell it to someone local with a desire for it to do well!"

Taplow House

Taplow House

Taplow House, Berry Hill, Maidenhead, United Kingdom

Sushi • Pizza • Seafood • British


"While an impressive building this is a fairly small hotel in terms of room numbers, so it remains somewhere which offers a personal level of service in traditional style. Reception is merely a shelf on the side of the hallway but the staff are welcoming and try to assist with any query. Off the lobby is a nice reception room with a small bar and decent seating, which is a good place to get a casual lunch, or drink late at night too. There’s no lifts in the building, so heavy bags can be a bit of a pain on the staircases but all the communal areas are decorated nicely and in keeping with the rest of the property. My room was on the 1st floor and impressive size wise. There was plenty of space in the main bedroom area with two bedside tables, a desk, separate unit with drink making facilities as well as coffee table with chairs. The room was a traditional design with wooden beams in the ceiling and the creaky floor added to the character. Sleep quality was good with a decent bed and a window which opened rather than air conditioning. Electric sockets were on the floor by the side of the bed and there was no noise from other rooms or outside. The bathroom was spotlessly clean and again, very traditional in terms of fixtures and decor with a shower over the bath rather than a separate unit. Overall it’s a pleasant hotel, certainly acting as a retreat for those wanting a relaxing experience. For the right kind of stay it should certainly be considered. Rooms: 4 Service: 4 Location: 3 Hotel highlights: Romantic, Quiet"

The Olde Bell

The Olde Bell

High Street Maidenhead, Berkshire SL6 5LX, SL6 5LY, United Kingdom

Beer • Hotels • Venues • Seafood


"Don't judge a book by its cover.... beautiful building however this establishment is not customer friendly nor focused!! Woah, what an absolute crying shame, what was once a lovely old English pub filled with atmosphere and happy customers has become an incredible let down of an experiance. Visited yesterday (Saturday 12th August) with my incredibly patient partner to enjoy a few drinks and bite to eat. He went to the bar and purchased our drinks, thought it was odd when he eventually returned baring no real ale for himself which he was looking forward to sup on? He mentioned that all the pumps were not working, no alcoholic beverages in bottles and all that was available was soft drinks.... hmmm, I could see the pain upon his face yet being the person of positivity we opted to remain and tempt fate by ordering food. Off to the chaotic bar he went and placed our food order.... nearing an hour later half the order appeared. We waited for the rest of it to appear, to no avail.... we had noted that other diners were receiving other diners orders and confusion provided by staff was prevalent. My partner went to the bar to inquire as to where the rest of the order was only to be greeted with the demand of his receipt to prove payment by the very same member of staff who took the initial food order! Hmmm not impressed!! I went to the bar to seek remedy....more.uhmming and ahhing by the same member of staff who took the food order... full refund provided by a different staff member, no apology. Ironically there were many other diners leaving the pub dissatisfied with service and lack of available beverages and food quality if/when it appeared. There are evidently training issues which need to be addressed Absolutely zero level of customer service and customers comparing complaints quite openly...... Will not be going back unless I learn of new staff and management team... I can confirm, they cannot arrange a p@@s up in a brewery due to lack of alcohol and competence!!"

At Fredrick's

At Fredrick's

Jazzercise, Shoppenhangers Road,SL6 2, United Kingdom, SL6 2PS, Maidenhead

Mexican • Seafood • European • Fast Food


"My daughter and I were treated to afternoon tea for mother’s day by my son in law. He had booked and paid for it sending us the booking details. We called in the morning to see if we could add my granddaughter but were told quite rudely that they were very busy and cannot add another person. When we arrived we were half greeted by the receptionist who asked for our voucher and told us to go down corridor to the left. Having passed a table of diners in the corridor we carried on to what looked like a waiting area, bar a restaurant reception? After waiting 5 mins for someone to acknowledge us, we were then left so they could set up the table and were again acknowledged by a second person. After sitting at our table the staff continued to take items off and add others, there was also enough room to have added a chair for my granddaughter. A waitress came and gave us a menu but didn’t explain anything, she came back with to glasses of wine and to take our drink order were we both ordered breakfast tea. She came back with our order and our afternoon tea stand, my daughters cup was dirty and the crockery was mismatched. We asked if we could swap the salmon as neither of us like salmon, we were told that we needed to do that at time of booking, we explained that we didn’t make the booking it was a present, but there was nothing they could do. That was the only interaction we had with anyone until we ordered a coke for my daughter. The restaurant was quite quiet at this time, however, there was a serving station that had dirty crockery on it and every drawer had been opened and left that way. What we had of the food was ok, but nothing special and not very well presented. Overall the experience was very disappointing and we will certainly not return in a hurry. My son in law was so upset that he booked us another afternoon tea elsewhere."