New Forest
Mortimer Arms

Mortimer Arms

Romsey Road, New Forest, United Kingdom

Steak • Pizza • Burgers • Chicken


"Really gone downhill. We always come here for dinner after a day at Paulton’s Park. The first time we went the service was fabulous, the lady attending to our table even brought me a pint glass of water when she was I breastfeeding our baby. It was a cosy, warm and friendly pub. We’ve always gone back as it’s such a perfect location for Paulton’s Park, and the food has always been good. However we went back yesterday and despite being the only ones in there (there seemed to be an event going on in a room next door), the service was weird, and very poor. We felt in the way and like we weren’t really wanted there. Their wood fired pizzas have also been taken off the menu which is a shame. The food is still good but the atmosphere was strange, we were left to our own devices and we had packed up and put our kids pyjamas on before our table had even been cleared from our mains. It’s not like they were run off their feet! My husband asked for a double espresso to be met with a ‘couldn’t care less’ response of: ‘my coffee machine doesn’t do double espresso. Only instant coffee.’ On the way out I saw their coffee machine which very clearly did have an espresso option. The server did apologise for not attending to our table more but all in all it was just a very odd dining experience which is the complete opposite to what we’ve experienced before here. I think we’ll be finding somewhere else for dinner on our next trip to Paulson’s Park!"

Family House Chinese

Family House Chinese

53 Commercial Road, SO40 3AH, New Forest, United Kingdom

Soup • Meat • Pasta • Chinese


"Me and my mum visited this place on a monday when the eat out to help out was going on. And all i can say it was a waste of money. Firstly they have put the price for there buffet up. It has never been over £20pp mon-thu. I would understand if it was a weekend. Second they've changed the buffet, so half the stuff that was on it before isn't anymore. There is no social distance in place. They sit everyone next to one another. They over book and when you get there, they turn round and say sorry but the buffet isnt availble even tho they said on the phone it is. They try to get you to order frlm the la carte menu. We even over heard them saying that they are running out of food, and that they are charging service charge. Even tho the service is appalling. We ordered sesame prawn toast. Omg it was like eating OIL. No prawn, just the taste of oil. Was so disgusting. Duck was okay, nothing exciting about there food one bit. Yhe ribs were like eating bone and nut. No meat on them. Soup was the only decent thing and that was lukewarm. We ordered 1 coke at the start, went to order another. Got ignored, so asked someone else, they brought it over and at the end of the bill they tried to charge us gor 3. Snd the little man who i think owns it, gave us this look like we was trying to play a fast one. It was coke. Which they charge £3:50 for. Rip off!!!!!! Iv never been so disappointed in a chinese buffet before. We only went there because fuchi was fully booked. Fuchi 1 million% better restaurant. Amazing food, if your in totton. Do not go here, go to fuchi. 5 mins away!!"

The Smugglers Inn

The Smugglers Inn

High Street, New Forest, United Kingdom

Cafés • Asiatic • Seafood • European


"ok I prefer to write good or extraordinary reviews! in the last 2 weeks we visited the smugglers inn twice, once for lunch and also for family dinner. both times we felt that eating was good, not great, but inexpensive....(The lazy lion down on the road has better food, but at a slightly higher price). the service was very terrible. it was not particularly busy and was shown to our table.......and then forget. After 20 minutes I rose up and asked if we drank ourselves and ordered the food on the bar (it was a Sunday) or whether someone would come to the table. had to interrupt 2 youngs behind the bar that seemed to serve much more interest in their conversation than me. they asked a waitress to come back, no excuse for waiting for her, exactly what do they want to drink. we ordered to eat at the same time.......sees safest thing to do. 15 more minutes went by and I had to get up again, and again the bar staff interrupted their very dedicated talk to ask if our drink would soon be on the way. no apologies, but simply a dunno, I will find out that hooray drinks have arrived, but the sauvignon blanc of my wife was a big glass red! we explained this again, no apologies, but one right, I will change it the (different) waitress who returned shortly with the right wein offered an apology. well received. at the end of our meal we were willing to go and decided to pay the fastest to cash. I was only asked if they were not, whether we enjoyed our meal or something. we paid and left. I contrast this to each of the other restaurants in Milford-on-Sea, where they are warmly welcomed and their annoyance is appreciated when they go. 2 of 2 bad experiences. we will try again if the owner had the opportunity to fix the service and the settings of their young employees. but if there is no improvement, then a third time and we will be good!"