"The food is great, with a decent variety of traditional English pub food as well as some Indian dishes. During our stay at the hotel we ate here twice for dinner. The first time we ordered the beef lasagne and steak pie. We ordered at...the bar and were given a number to take to our table, where our food was quickly brought out to us. Hot and tasty. We also took advantage of the deal where hotel guests receive a free drink with purchase of a main dish. An older gentleman took our order and the service was great. The second time however, was pretty awful to be honest. We went up to the bar and started to order fish chips, a beef burger, and two drinks from the younger man working. I don't know what his deal was. He interrupted us halfway through ordering, turned to the girl that was working with him, and started speaking fast and angrily in another language to her, completely ignoring us. We had to get his attention again as he showed no signs of stopping his rant to finish helping us. He entered our order into the till and tried to make us pay for the drinks too, even though we were hotel guests (even if we weren't, the deal was advertised on posters all over the pub to the public for Mon-Fri and it was a Monday anyway). He seemed pretty upset that we wanted the advertised discount. He started talking to the girl again, then stormed off without another word to us. The girl came over to continue our order, and she seemed angry as well, like we were being difficult. I felt like I was being very polite through the whole thing, and once she saw we actually had a simple order, she was much more pleasant. This time I was not given a number to take to the table, so I asked for one. They brought us the wrong food anyway and almost forgot the fish chips. The breakfast buffet was lovely. An awesome variety for the price I think, but free for hotel guests including tea, coffee, OJ, milk, cereals, toast, beans, hashbrowns (sometimes there were chicken nuggets instead, heck yeah), scrambled eggs, mystery meat sausage with the consistency of a blended gym mat, pancakes, crumpets, jams, meat and cheese, yogurt, fruit, berry scones, and even salad, cupcakes and cookies. So, good food. Good value. Good service from most of the staff. Not good service from the younger fellow working that night."
