"Good Friday turned into a really bad one. We had not been to Beatons for 3 months because we said we would never go back, but they say time heals. The order for my wife and I was, Scrambled Egg on Toast, Crispy Bacon and Egg Sandwich (Poached), and 2 One Shot Lattes. The young waitress was very pleasant. Unfortunately she then went on to serve 2 customers that arrived after us which ment we didn 't get our drinks till after our cooked breakfast arrived. My wife had a third coffee and two thirds foam. Really bad result. The food came and my wifes egg on toast was one slice of toast, a bit mean. When I opened my sandwich the bacon was nearly raw, the fat around the outside was still transparent, this is supposed to be crispy as said on the Menu. I really couldn 't eat this, I asked the young waitress to have it cooked more so it went back to the kitchen. 10 mins later it returned with the same egg which was now 15mins old and cold, and the same bread. I would have thought a new sandwich would arrive back that would be done correctly, but no. I did eat it but it wasn 't nice. I went to pay (over £20) for the experience, no apology, just a request for the full amount. As she was young I didn 't make a fuss, just said 'you shouldn 't be charging me for the sandwich, it was awful, ' her response was to lift the card machine for the payment in silence. This is what happens when you employ school children to run your Tearoom and kitchen. Absolutely never again, and I live in the village and could have been a regular income. It will be interesting to see if I get a response to this."
