Tewkesbury
Zitto E Mangia

Zitto E Mangia

25 High St, Tewkesbury GL20 5AT, UK, United Kingdom

Pizza • Cafés • Mexican • European


"Been several times (not by my choice) food mainly average. Specials on the board have been the same for years. Most dishes are cooked by chef Mic, I 'd say nothing is freshly prepared. Service is bad, it is like being a customer upsets them and they take it out on you. Last time myself and a friend went we were told we could have a table if we were quick as they were busy and had a booking on the table they sat us at. But then ignored us and served everyone around us, took ages to bring us our drinks. we watched the table that sat after us start their mains while we were waiting for our starters, the owner lady told us it was to do with the chef timings and intricacy of each dish (our starters were calamari and Bree, both out of a freezer bag) when our meal was over we tried to signal to the waitress for the bill but she also ignored us for nearly 20minutes, by this time my friend was ready to flip the table and kick off. Thankfully he didn 't and both agreed we will never return to this restaurant Edit: Everything I have written here is 100% my experience, not written for another establishment. No porkies, just facts. Your response confirms how you treat people who have spent money in you establishment. The brie starter is not on your menu anymore, congratulations on finally changing your menu, it was on the board as brie/camembert. Would you like another of my experiences in your establishment? I came in to book a table on behalf of my Aunt, I explained that as it was a particularly hot week that could we possibly have a seat near the door and my aunt would need a bit of space as she is a larger lady, you said absolutely, no problem at all when we turned up for our booking you sat us in front of the kitchen, my aunt said about going home for a Chinese and you laughed, it was not a joke, she was angry, yet we stayed, half way through our meal you moved us from the seat by the kitchen to the table we had asked for, and served us burnt pizzas. Edit: your responses to my experiences show your attitude toward customers. Both instances are 100% my experience, as are other reviews that I 've posted. We did voice how we felt at the time but were shrugged off or laughed at like we were joking. I only reviewed now as google popped up and asked me to, no other reason."

Brasserie At Ellenborough Park

Brasserie At Ellenborough Park

Southam Road, GL52 3NJ, Tewkesbury, United Kingdom

Steak • Coffee • Cheese • Breakfast


"Positives first. The hotel and grounds are stunning. But…… what has happened to the standards of food and service. I made a lunch reservation for two friends and myself as a special treat which we had been looking forward to for some time. On arrival, I would have expected to be shown to the table, but instead we were handed menus and pointed in the direction of a table at the end. This was laid up for 4 people so I had to check with the waiter this was the correct table. If I book for three then I expect the table to be laid for three and not have to start moving furniture and table settings. We ordered drinks and our food. Drinks arrived and some water. At no point during our meal did the waiter offer to pour the water or drinks for us. The food arrived after an extremely long wait and was a complete let down. My fish and chips were almost indelible. Chips OK but the batter on the fish was rock hard and almost impossible to cut into. There was very little fish inside the batter. I have no idea what went wrong with the mushy peas – they were anaemic and a very strange texture. £24 was a ridiculous price for something which wasn’t tasty or enjoyable. My friend had the chicken club sandwich which arrived with cold toasted bread. The sandwich was not advertised as toasted and she had great difficulty biting into the tough texture. Something else I noticed was the odd choice of crockery. The mains were served on modern plates but the side plates were floral china. Incidentally the mis-matched side plates were not used, so no idea why they were there. Bottom line is that the lunch we had been looking forward to was overpriced and a massive disappointment . Not what we expected from a 5 star hotel. The kitchen needs a shake up and waiting staff need more training. Management need to ensure standards live up to the high prices."