TUNBRIDGE WELLS

Tunbridge Wells, eine charmante Stadt in Kent, Großbritannien, bietet malerische Parks, historische Architektur und lokale Köstlichkeiten wie Kentisches Bier und traditionelle Pasteten, die ihr reiches kulturelles Erbe widerspiegeln.

Thackeray's

Thackeray's

85 London Rd, Royal Tunbridge Wells TN1 1EA, TUNBRIDGE WELLS, United Kingdom

Cafés • Kebab • Seafood • British


"Have been here 3 times before and was disappointed with this visitation. We had to ask to put the heating up or to move seats as it was freezing cold inside, ended up wearing my coat inside. We had the tasting menu (which we've had before, hence why we came again) the portions were ridiculously small and even went to have a KFC afterwards as we weren't filled at all. The only two good portions were the beef dish and the rhubarb soufflé.... The rest...... C'mon chef.... What happened? What was most disappointing is the lady in the blazer and jacket who was obviously important,.asked us if there was any allergies or anything in the beginning and we said, please no beetroot...... Guess what appeared on our 2nd dish.... Beetroot. This place had always had a high status in my mind on customer service and attention to detail however the standards have seriously gone down as a simple request was completely ignored. Also the wine paring? Did you guys actually taste the wine with what was being served? Again we used to love the pairings and food it matched with but it's like no one gave it any thought. Now before you slate us completely we have both worked in restaurants ourselves before so understand everything that goes into it, but honestly was so so disappointed with this meal. The only good thing was the servers and their knowledge of the items being offered and with a smile. The rest..... Maybe just revisit the menu as I'm not sure what that haddock and raisin situation was. We got 20% discount which is basically just the servers tip? Correct me if wrong. If anything, I would've happily paid the servers their tip as they did a steller job. The food on the other hand was disappointing for a £400 meal and cheap wine. Won't be back as I was too embarrassed to even show my partner the food and wine it had to offer.... He said he's had better food in Mayfair for a similar price."

Frankie Benny's

Frankie Benny's

Knights Leisure Park, Longbridge Road, TN2 3UW, TUNBRIDGE WELLS, United Kingdom

Cafés • Pizza • Mexican • American


"Had recently seen posts on Facebook regarding this restaurant having new management and thought we'd pop in pre-film. Visited on Saturday night (7th May) with my family, booked a table well in advance, were greeted very nicely upon entry which always makes things a lot nicer. Upon seating we noticed that something wasn't quite right, the restaurant was pretty much full, the most full we've seen it in a long while to be honest, partway through us ordering our drinks the manager went into the kitchen we assumed to speak with his kitchen team, he didn't come back out through the duration of our meal. We could see the cooks trying their hardest and we knew that the wait on our food would be a while. Me and my daughter watched the cooks and observed the team, working in hospitality myself I am more aware, filling in for one another. The place where the manager was somebody had replaced, another manager was speaking to tables. In summary, we waited long, but we knew about it in advance, the food was good when it eventually came, the manager did come around towards the end of our meal and spoke to us at length regarding the issue that had led to the events and his honesty was refreshing, the team were obviously strained however there were still smiles, sounds of laughter, overall the service was great, food was good, communication was brilliant. The only negative was an older couple at the entrance being extremely rude when told they couldn't be seated, which the female manager dealt with very well may I add. Will return for sure. Well done!"