TUNBRIDGE WELLS

Tunbridge Wells, eine charmante Stadt in Kent, Großbritannien, bietet malerische Parks, historische Architektur und lokale Köstlichkeiten wie Kentisches Bier und traditionelle Pasteten, die ihr reiches kulturelles Erbe widerspiegeln.

Zagatos At The

Zagatos At The

Mount Ephraim, TUNBRIDGE WELLS, United Kingdom

Mexican • Asiatic • British • Breakfast


"Here we go...........Have eaten at the Zagatos Bar Brasserie three times over the past year as a guest of family and friends. The Bar Brasserie is situated on the ground floor of the The 4 STAR Spar Hotel. Each experience lunch dinner has been disappointing for a number of reasons service quality of food. Guess what ?... I had a mad idea for some reason and took my partner there for lunch a short time ago. What happened you say ?????.......Ans.....Nothing has changed I am very sorry to say. I do not take pleasure in writing negative reports BUT this time I have to say something. The Good Points : Varied menu wine list with a range of options to suit most tastes. The staff, polite, welcoming and smartly dressed. Lovely dining room full of character. Now the not so good : Our table was not fully clean water food marks on it, plus, black pen marks on the wooden table top. Bearing in mind we are now sat in a 4 Star Hotel Brasserie Bar. Asked for a spicy tomato juice with all the trimmings to start with..... Sorry sir we don 't have tomato juice and we don 't have any spices . So went for the lime and soda which came with hardly any ice and you could not taste the lime juice and was slightly flat. Partner had no starter but I had the Tiger prawn cocktail with avocado. This presented in a Gin Tonic like glass. Only a few prawns and not Tiger small. The avocado was mashed in with the lettuce at the bottom of the glass and no taste very poor. For the main course we had the beef with all the trimmings which was OK but nothing special. Infact, when the meal arrived it came without roast pot 's. Waited a while for the waiters attention and asked for the missing roast pot 's which took five mins to arrive. Yes, I could have made a big fuss and asked for a reduction in my bill etc..etc... BUT I placed myself and partner in the Bar and Brasserie in knowing that it was not that good BUT hoping things may have improved. Not the case."

The High Rocks

The High Rocks

High Rocks Lane, Tunbridge Wells, United Kingdom, TN4 8, TUNBRIDGE WELLS

Tea • Full • Coffee • Dining


"We attended the barn restaurant for Christmas Day Lunch as we have every year for the last 6 years. Lovely atmosphere with great Christmas vibe but that’s as good as it got. Service was incredibly slow and food was just not what we have experienced before. Potatoes were rock hard and salty as were the vegetables. The turkey was cold, thick cut and dry and the stuffing looked like it had been turned out from a can of dog sheeba. The melon to start were great. I had already paid a deposit of £150 and was greeted with a further bill of in excess £500 for 5 adults. My mum had two mouthfallls and couldn’t eat anymore. My mum has the start of Alzheimer’s and we didn’t want a fuss but surely the waiter could have seen by the way very little was eaten by any of us and asked if there was a problem. He didn’t. That evening, I emailed a letter to Guiseppe the owner who replied quite rudely with complacency and arrogance insisting they were the best and not taking on board our polite constructive criticism. We were not looking for freebies just acceptance of our experience and maybe a simple apology. He suggested they open as a service with no profit in the event. I’m sorry at £85 per head I don’t buy that and if your usual standard or quality cannot be sustained then I suggest you shouldn’t do it. I’m sure many people enjoyed it and to them it was acceptable but to me and my family the experience was the worst we have experienced with you. So after many years of giving our custom to you, it is the last and could have been resolved with a simple apology. You say you have been in business over 30 years and obviously know it all so best regards and let’s see how many more years you trade with the attitude and arrogance you gave to me."

Hartley Coffee House

Hartley Coffee House

Hartley Dyke Farm, Hartley Road, Tunbridge Wells, United Kingdom, TN17 3QN, TUNBRIDGE WELLS

Cafés • Coffee • British • Breakfast


"We visit the lovely farm shop approximately twice weekly, the farm shop is excellently well stocked, with a fruit and vegetable ‘cart’ that is a lovely riot of colours, a very well stocked cheese counter, friendly and helpful butchers. However for me the absolute best is the truly artisan bakery! Freshly baked loaves, rolls, baguettes and pastries, the cake display looks absolutely scrumptious . However someone really needs to take a serious review of the coffee house. The staff are helpful and friendly and the ambiance is lovely, overlooking an apple orchard. We took the family for breakfast recently and both myself and my son ordered smoked salmon with poached eggs and hollandaise sauce. My order had a huge mound of brown tinged smoke salmon hidden by the poached egg that was absolutely horrible (so bad I couldn’t eat it). My son thankfully had pink, fresh smoked salmon. How can your chef even consider to serve? I only fortunately ate one forkful. I also am at a loss as to why the cake display in the coffee shop is so boring and drab when you have a fantastic range of delicious freshly baked cakes in your bakery next door? Why do you sell stale (previously frozen) scones when you have a bakery making delicious cakes? We have decided we will continue to shop in your farm shop, but will sadly no longer visit your coffee house."