West Lothian
Liberta

Liberta

4 Mid Street, EH48 1PR, West Lothian, United Kingdom

Food • Pizza • Pasta • Steak


"We visited this restaurant for the first and last time as it was my husband’s birthday and I wanted to treat him. At the time of booking (online) there was an option to give them additional information and I entered that it was my husband’s birthday. On arrival the restaurant was empty and I told who I assumed was the person in charge that we had a reservation. He checked his computer and indicated that the waitress would show us to our table, she walked in front of us put menus on a table and walked away! No can I take your coats or even move a chair out. We had to put our coats over our chair and sit down, after about 10 minutes the person in charge asked what we wanted to drink and also took our meal order. After around 15 minutes we received our drinks, they had been poured for about 10 minutes and were sitting on the bar whilst they both had an extensive conversation. Shortly afterwards the starters arrived. I ordered bruschetta I was a very large portion but I couldn’t eat most of it as in my opinion it was old stale bread that had been toasted, I couldn’t get my knife through it, I could only eat the middle and that was due to the fact it was saturated in olive oil and the garlic was quite overpowering. I love garlic but this was too much on a starter. My husband had arancini which found dry and in his opinion consisted of the wrong type of rice. The waitress just lifted our plates away didn’t ask if all was okay and continued her conversation with the person in charge. Our main course arrived my husband said that his tagliatelle papalina was okay although the portion size was quite small. I had the fusilli con Gorgonzola and was struggling to taste the cheese, the walnuts were whole and too many. During the main course I requested another soft drink, again this took an age, as they were chatting and inattentive. I actually had to ask the waitress to bring it off of the bar, she had forgotten about it, my meal was nearly finished. Again plates were cleared and no opinions were asked for on the meal. I requested our bill, it arrived with 2 sweets one of which looked like it had been taken out of the wrapper sooked and put back in. I pointed this out to the waitress and she said she would get me another one as it looked disgusting and she wouldn’t eat it, I told her not to bother. Even as we were leaving we we not asked if we enjoyed our meal or making any reference to my husband’s birthday. It has been a very long time since we have had such poor service and customer care and the food was so disappointing. I always like to support local businesses, however, I would not return to this restaurant."

Golden Swallow

Golden Swallow

184 South Mid Street, West Lothian, United Kingdom, EH48 1DY

Kebab • Asiatic • Mexican • Fast Food


"We’ve been going here regularly for years. And over the last few months it’s steadily gone downhill. Food quality, consistency and actually getting the order correct. Tonight was the last straw. Special chow mein tasted really off. I had a tiny bit of noodle and thought it didn’t taste right, then I bit into the king prawn. It was hard and crunchy no shell! like water chestnut and tasted really odd. I called them and said there was something wrong. They told me to put it back in the container and to bring it back and asked if I wanted another. I declined and asked if I could have something else the thought of another prawn or noodles was making me feel ill. I asked for beef and broccoli and a fried rice Upon returning the dish, no apology for inconvenience I had to wait until they added up the price difference £1.70 . I told them I wasn’t paying the difference as I’d had to drive back to return it and wouldn’t have had to change it if there hadn’t been something wrong with the order. After much discussion in Cantonese I was told I’d have to pay to return a dish next time?? I shouldn’t have to return food I’ve ordered. This place has continued to get worse lately and there’s inconsistency with dishes from night to night. Between that and the latest idiocy over returning a meal that I’ll be lucky I don’t end up ill from, we will not be returning."

Prezzo

Prezzo

Almondvale Avenue, EH54 6, West Lothian, United Kingdom

Pizza • Italian • European • Vegetarian


"We came here as my fiance had a voucher from a birthday present. We already had horrible service at the Prezzo on North Bridge in Edinburgh (which, is now ironically closed but thought we 'd give this one a try. Wish we hadn 't bothered. We walked in and were told three times that someone would be with us, even though they proceeded to stand in front of us and chat away to themselves. It wasn 't busy. There was a table at the back, in the dark, on it 's own that my fiance had already pointed out and said hope we don 't get sat there . Low and behold we get taken over (eventually to this table at the back, at which point my fiance politely asked if we could be seated somewhere/anywhere else (there must have been at least 20 other empty tables at which point the host (I think his name was Stewart presume he was the host as he wasn 't wearing uniform? refused to seat us anywhere else as this was in his area . We sat down, pee 'd off but whatever. Not a moment has gone by and the same host then proceeded to sit at least three other couples that came in after us in the other tables. Alrighty then! We ordered our food and drinks and this host couldn 't have tried less to make us feel welcome. He rushed us at every point (again, the place was not busy, it was a Monday night and would quite happily chat to the kitchen staff while literally stood at our table. Felt very unwelcome throughout and felt like we were sat in the staff room. You couldn 't pay me to go back there. If you 're looking for good service, don 't bother coming here. There 's plenty of places to eat in Livingston that would give you miles better service without having to try and would appreciate your custom."